Customer Service High School

Cherisse Howe

** ******* **

Email: ************@*****.***

Phone: 617-***-****

Objective: To obtain a position in a

professional environment where I

can utilize my work experience

and education to improve the

company’s operation

Education

September 2012-Present Bridgewater State University

• Completing a degree in social work

Sept 2011-May 2012 Lasell College

Sept 2007 –May 2011 Cathedral High School

Work Experience

September 2013-Present Bridgewater State University

Position: Office Assistant

Ensured residents followed university and housing policies to

maintain a respectful environment.

Assisted with check-ins and check-outs of residents.

Served as a referral agent to campus resources

July 2013-August 2013 Blue Cross Blue Shield

Position: Pharmacy Operations Representative

Processed faxes and answered phone calls

Provided assistance to pharmacists and doctors regarding

claims, pricing, and overrides.

Authorized prescription drugs

December 2011-August 2013 CVS/Pharmacy

Position: Cashier

Provided customers with the best customer service

Had knowledge of products and sales

Ensured aisles and checkout areas are up to standards

September 2009 –May 2011 Dunkin Donuts

Position: Food service/Cashier

• Served food and beverages

• Handled large amounts of money

June 2008 –August 2010 Phillip Brooks House Association

Position: Junior Counselor

Oversaw children from the ages of 6 to 12

•

Planned curriculums and carried out lessons

•

Volunteer Work

September 2009-November 2009 Academy Home Community Center

Position: Mentor

• Assisted inner-city children with homework

April 2011 – May 2011 Lee School Academy

Position: Intern

• Served as a teacher’s assistant

• Worked with kindergarten students

March 2012– May 2013 Cradles to Crayons

• Prepared packages for children living in low-income situations

Feb 2014-Present Brockton Area Multi Services Inc

Position: Intern

• Worked with clients that were at risk of HIV infection, active

substance abusers, and other high risk populations.

References

Previous Employment Contact Person Contact Number

Phillip Brooks House Dominque Mccoy, Director 617-***-****

Brockton Area Multi Services Heather Kennedy, Director 774-***-****

CVS/Pharmacy Tina, Supervisor 617-***-****

Contact this candidate