Customer Service Sales

Elise Powell

**** *** ****** ***** ***. #*

Los Angeles, CA 90008

Phone: 323-***-**** - E-mail: *********@*****.***

OBJECTIVE

To apply my skills and experience as a certified phlebotomist in a professional and friendly work environment.

CORE STRENGTHS

Successfully Completed Venipuncture & Capillary Punctures

Completed 80 hours at Clinica Medica San Miguel

Blood Collection & Handling

High Motivation and Energy Level

Blood Specimen/ Urine Storage

Medical Terminology

WORK EXPERIENCE

NIKE - Los Angeles, CA. (September 2013 - Present)

Athlete

- Stay current with all new and upcoming trends

- Leader of Swoosh ID and mobile POS purchases

- Help create new and improved ways for customers to stay physically active

- Meet daily sales goals while giving each customer a great in-store experience

CSUF - Fullerton University Village - Fullerton, CA. (August 2012 - May 2013)

Resident Advisor

- Developed and presented proactive, retention focused, educational programs and events for CSUF Students

- Provided paraprofessional advising for 30+ CSUF undergraduates each semester; Enforced University policies and Campus Security

- Attended leadership conferences and be a role model, positive attitudes/ behaviors; encouraging personal development and diversity

INTERNSHIP

CSUF, Center for Successful Aging Center - Fullerton, CA. (August 2011 - May 2012)

Served as an advocate for affecting public policy relative to healthy aging and fall risk reduction.

- Promoted the whole-person wellness program, committed to helping older adults maintain a high quality lifestyle

Kaiser Permanente Hospital - West Los Angeles, CA. (June 2008 - August 2009)

Student Volunteer: worked on the post-op and pre-op operating floor, worked as care partners on nursing floors and answered phones

- Stocked supplies, greeted visitors, provided customer service while also receiving on-the-job training in a hospital environment

CERTIFICATIONS/ CLUBS

CPR Certification – American Heart Association

First Aid Certification, American Red Cross

Kinesiology and Health Promotion Student Association

EDUCATION

Harbor Career College - Phlebotomy Technician Certificate (PBT), 01/10/2014 - Present

Certified Phlebotomist - State of California, 2014 to Present - Passed the NHA exam 93%

- Relevant Coursework: Beginning Didactic, Advanced Didactic, Medical Terminology, Practical Clinical

California State University, Fullerton – Bachelor of Science, 2013

Major: Kinesiology

- Relevant Coursework: Anatomy and Physiology, Measurements and Statistics, Principals of Human Movement,

Physical Dimensions of Aging, Physiology of Exercise

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