Customer Service Sales

REGGIE WALLACE PROVEN SALES MANAGEMENT

CORONA, CA

SPECIALIST

Email: **********@***.*** Phone: 951-***-****

PROFESSIONAL RELATED BACKGROUND

Extensive experience in finance and home mortgage sector, specializing in over 15 years of corporate selling, training

and management in the Greater Orange County and Inland Empire regions. Customer service-centric, building

strategic initiatives impacting the overall success of branch/corporate growth. Develops and executes solid business

decisions that promote customer and employee retention. Searches for optimal sales/return on Investment opportunities

to gain additional corporate exposure. Results driven known to exceed company set quotas and excels securing net

new clientele.

DEMONSTRATED SALES/MANAGEMENT EXPERIENCE

SECURE FUND SOLUTIONS 10/2009 to Present

Sales Manager

Structure marketing tools to generate new business development.

Analyze all applications in preparation for underwriting.

Responsible for generating new accounts and managing existing accounts.

Oversee sales budget and daily operations including hiring, training and quarterly evaluations.

FULL SPECTRUM LENDING 05/2005 to 08/2009

Sales Manager

Managed all aspects of branch services, increasing branch sales through various marketing strategies.

Analyzed and implemented corporate programs to fit branch specification.

Role model and trainer to all branch employees.

Reviewed submissions before underwriting.

Utilized both internal and external resources, building long-term business partnerships.

AMERICAN HOME LOANS 06/2000 to 04/2005

Branch Manager

Strategically market branch services through community relations development, incorporating planned events

to secure future business.

Consistently exceeds company standards and goals in both employee productivity and branch revenue,

keeping customer service the number one priority.

Focuses on originating all loan products.

Responsible for hands-on training and coaching, while monitoring their individual duties.

Organized and implemented in first time homebuyer events.

EDUCATION & PAST ACHIEVEMENTS

California State University, Long Beach, CA

B.A., Recreation Administration and Leisure Studies - Graduated, 1993

INTEREST/ACTIVITIES

International Basketball Players Association:

ABA-USA Member

AAU Basketball Coach

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