Office Support

COMPUTER SKILLS:

Proficient in: Outlook, LegalKey, LegalKey Attorney Desktop, MS Word,

Excel, and Internet Research

ADMINISTRATIVE SKILLS:

Manage filing systems, documents, organize inventory and stock supplies and

handle all basic administrative duties

EXPERIENCE:

Swiss Post Solutions, New York, NY [Shearman & Sterling LLP]

1/2013 - 7/2013

Supervisor/Office Lead (Records Department)

. Organize and delegate work and special projects, oversee assignments,

all requests from clients and supervised all aspects of the Department

. Ensured that staff met standards for performance and professionalism;

coaching and mentoring staff and conducting progressive discipline

when appropriate

. Handle phone calls, office correspondence, process files, responsible

for managing and forwarding requests and correspondence to clients

. Update files in Private Client Vault, work on special projects and

process files

. Trained Legal Administrative Assistants on LegalKey Attorney Desktop

. Handle basic administrative duties of all positions and practice

conflict/resolution ethics and maintain code of confidentiality

regarding all business transactions at all times.

Swiss Post Solutions, New York, NY [Shearman & Sterling LLP]

1/2010 - 1/2013

Customer Service Representative & File Maintenance (Records Department)

. Responsibilities included covering all incoming materials and

separating into appropriate categories and acquiring all onsite

requests

. Handle phone calls, email requests and all office correspondence,

responsible for managing and forwarding requests and correspondence to

clients

. Assist and update files in Private Client Vault, work on special

projects

. Process files and handle all basic administrative duties

. Filed loose documents, documented and managed all shredding material,

audited every file onsite

. Acquired and delivered offsite requests, processed offsite incoming

material, filed offsite loose files

. Managed offsite vendor pickups, worked with manager on special

projects both offsite and onsite

NYU Epilepsy Center, New York, NY

12/2007-5/2008

File Clerk

. Basic administrative duties, organized inventory, shipped and received

documents, administered and organized filing system and managed all

photocopying.

EDUCATION:

Housatonic Community College, Bridgeport, CT

Major: A.A.S., Human Resource Management

Class: 2015

New York Automotive and Diesel Institute, Jamaica, NY

Major: Master Certified Collision Repair, 9/2005-9/2006

Received Degree in Master Certified Collision Repair

New York City College of Technology

Major: Electrical Engineering, 8/2003 - 4/2005

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