Customer Service Sales

Artisha Sharp

*** ********* ******, **** *********, MO 63703

Phone 573-***-****/573-683-

3883

*********@****.***

Career Overview

Dependable person who will bring amazing communication experience and willingness to take on added

responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced

complex problem solving skills. I have also taken courses in organizational, interpersonal, advance

communication speaking courses and managerial courses. I can also demonstrate effective leadership in

all aspects of the job.

Core Strengths

Strong organizational skills Adaptive team player deadline-oriented conflict resolution person

Telecommunication skills effective leader efficient multi-tasked organized

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks,

working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members'

information.

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Work Experience

Assistant Coordinator for United Ways

September 2013- Present

Read to Succeed Program- Cape Girardeau, MO

Assist the Coordinator by tutoring, keeping records, and supervising volunteers at the Read to

Succeed Program at Blanchard Elementary School

Provided care for mental and elderly citizens

May 2011 to August 2013

Extra Hands - Cape Girardeau, M O

Provide the clients with their meals and also make sure that their medicine are given and assist in

forming a better

communication systems for themselves.

Event Coordinator & Speaker Lab Assistant

January 2012 to May 2013

Southeast Missouri State - Cape Girardeau, M O

Partnered successfully with other Junior & Seniors at Southeast Missouri State University to host several

education and

entertaining events on campus.

I also trained, coached and mentored students to ensure smooth adoption of Communication speeches

and assignments.

Customer Service Representative

June 2008 to December 2009

NARS - Cape Girardeau, M O

Developed highly empathetic client relationships and earned reputation for exceeding sales goals. I also

have achieved high sales percentage with consultative, value-focused customer service approach. I also

managed quality communication, customer

support and product representation for each client.

Educational Background

Bachelor of Science: Communication, 2014

Southeast Missouri State University - Cape Girardeau, M O, United States

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