Sales Representative Customer Service

Elgin T. Thrower Jr.

***** ********** ***.

Grandview, MO 64030

816-***-**** / **.****@*****.***

Skills:

• Communications –

Good written, telephone, and verbal presentation skills. Use proper grammar and have

good articulation. Deals with internal and external customers at all levels via telephone and email, to

ensure successful communication via actively listening and probing questions.

• Interpersonal Skills – Able to get along well with co-workers on any level and accept supervision.

Received positive evaluations from previous employers.

• Problem Solving

–

Strengths in the ability to solve problems, analyzing warning signs, identifying the

problem, and finding the solution.

• Attention to Detail –

Concerned with quality. Able to multi-task and produce work that is orderly an

attractive. Ensure that tasks are completed efficiently and effectively.

• Computer Skills –

MAC & PC proficiently includes: Microsoft Word, Excel, Access, Outlook, and

PowerPoint. Internet savvy. Data Entry, Type 40 WPM.

Work History:

EC Manufacturing – Lenexa, KS January 2014– Present

Machine Operator

• Operated machines, keeping all necessary materials replenished to keep the machine operating smoothly.

Log defective, damaged equipment.

• Perform maintenance on defective machines while logging downtime.

• Documenting details on materials ran through the machines throughout the course of the day.

• Performing quality inspections, rejecting defecting material while logging into inventory.

Menzies Aviation – Minneapolis, MN June 2013 – August 2013

Ramp Agent

• Maintained the safety and security of the ramp at all times, while monitoring customer safety during

boarding and departing Log defective, damaged equipment, inventory and requisition new stock

• Marshal aircraft on the ramp, includes directing, assisting and parking all arriving, departing and towed

aircraft

• Transfer cargo to gates, other airlines and to passengers

• Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and

company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and

company material

Fossil – Overland Park, KS June 2011– December 2011

Sales Representative

• Assist customers with merchandise, questions, purchases, and returns

• Log defective, damaged equipment, inventory and requisition new stock

• Answered incoming calls and assisting customers and vendors

• Process, Pack, tag and transport merchandise for shipping

Hickman Mills C-1 School District – Kansas City, MO February 2009 – May 2011

Data Entry/Administrative Assistant/Customer Service Rep

• Open, sort, and distribute incoming correspondence, including faxes, and email.

• Entered data into Excel based program.

• Prepare agendas and make arrangements for committee, board, and other meetings.

• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet,

database, and/or presentation software

Education:

The Institute of Production and Recording– Minneapolis, MN

Graduated: 2013

Associates Degree: Audio Production & Engineering

Contact this candidate