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Customer Service Quality Control

Location:
Warwick, RI
Posted:
May 29, 2014

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Resume:

LEO A. DENNIS

** ***** *****

Coventry, RI *****

H:401-***-****

acecpn@r.postjobfree.com

CAREER OBJECTIVE

Materials management or purchasing position that will best utilize my

production/materials handling expertise while providing continued personal

growth while striving to achieve company objectives.

QUALIFICATIONS SUMMARY

cGMP Processes Clean Room Storage Processes

Supervision MRP/MACOLA Inventory Systems

MRP/MACOLA Inventory Systems Shipping/Receiving

SAP MS Office

OSHA/DOT Regulations Customer Service

PROFESSIONAL EXPERIENCE

LONZA, Hopkinton, MA 1/2008-

9/2013

GMP Material Control Handler III - SME

. Lead person for hazardous materials shipping including maintaining all

required documentation per DOT regulations.

. Handled shipping and tracking of sampled raw materials to third party

testing sites.

. Acted as team safety officer responsible for monthly safety auditing

for a department across three buildings and six locations.

. Responsible for identifying, creating and tracking work orders for

area improvements and repairs.

. Coordinated with planning department to conduct decrementing of

process orders for manufacturing.

. Monthly safety reinforcement trainer to deliver EHS content to

department members and in open sessions.

. Liaison between material control, quality control and quality

assurance to expedite resolution of raw material supply issues.

. Management representative at daily manufacturing meetings to identify

and address supply chain issues and to generate reports to the

management team.

. Performed delivery of GMP controlled raw materials, cell banks, stock

room items and finished product to designated, controlled areas.

. Responded to time critical shipment and delivery expectations and

fulfilled PMs commitments to clients.

. Responsible for timely and accurate cycle counts of inventory.

. Planned and executed the picking of manufacturing suite orders for

BOMs and in support of R&D.

. Handled daily deliveries of small parcel shipments to end users.

. Maintained cryogenic tank levels and provided weekly freezer

temperature chart replacements.

AMGEN, West Greenwich, RI

2006-2007

Material Coordinator

. Responsible for receiving, storing, dispensing, delivering,

transferring, cycle counts and shipping materials per cGMP procedures

and regulations within multiple systems and between multiple sites.

. Proficient use of inventory systems to help resolve basic system

issues within Amgen's ERP systems.

. Proficient use of multiple quality, operations and logistical software

applications including red, write access.

. Frequent use of Power Industrial Vehicles (PIV) to move warehouse

materials, hazardous materials or general receiving goods following

DOT regulations.

. Adhered to all OSHA, DOT and Amgen policies and regulations to ensure

full compliance at all times.

. Responsible for identifying and reporting operational issues and

process improvement opportunities to leadership.

. Prepared for regulatory inspections and audits then complied with any

required changes.

. Continuously attended in-house training classes and maintained

compliant training records.

LEO A. DENNIS (Resume)

NEPTUNE BENSON, West Warwick, RI

1998-2005

Material Planner

. Managed vendor negotiations to obtain the best price per piece

resulting in lower operating costs.

. Ordered all steel, stainless steel, welding/safety products that ws

the base of product development and safety ensuring adequate supply at

all times.

. Processed purchase orders ensuring accuracy in quantity and parts

resulting in timely shipments and project completion within budget.

. Received shipments from suppliers verifying product order and quality

of pieces received to ensure pieces were developed according to

engineered specifications.

. Resolved product issues by troubleshooting that parts ordered were in

compliance with shipments to the project site.

. Processed all returned goods to ensure proper credit from suppliers

thus reducing company costs.

. Developed and maintained outstanding business relationships with both

company vendors and customers ensuring repeat business.

CERTIFICATIONS/TRAINING

Certified Forklift Operator

HAZMAT Certified

Continuous OSHA Training

EDUCATION

New England Tech, Drafting Degree

LaSalle High School, Diploma

REFERENCES

Available upon request



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