Customer Service Real Estate
Resume:
JENNIFER S. LYNDON
**** ********* ***. **, *********, OH 44647
**********@***.***
GOAL: Obtain a Personal Banker position with a company that provides a challenge, upward
mobility, team spirit, utilizing my education, skills, training, and experience to be
maximized and mutually beneficial.
EDUCATION
California State University, Dominguez Hills
Bachelor of Arts, (magna cum laude), 2011
Member, Phi Kappa Phi Honor Society; Pi Lambda Theta Honor Society; Toastmasters
Stark State College
Coursework in Computer Science (Dean's List), 2013
Cerritos Community College
Associate of Arts (with honors), 2009
CORE SKILLS
TECHNICAL
Type 70 wpm and 10 key-by-touch; Microsoft Certified Professional: MS Word, Excel,
PowerPoint, Access, Windows (up to version 8), MLS, MS Publisher, MS Picture It,
Print Shop Deluxe, Internet proficient, Social media and Email savvy, light knowledge
of Microsofit Visual Studio
BUSINESS
Talent for writing, speaking, research, and bookkeeping
Self motivated, enjoy challenges, and learn new concepts quickly
Comfortable in relating with people of diversity
Excellent team player with focus, drive and a positive attitude
CUSTOMER SERVICE
Easily relate and assist customers in person or by telephone
Strong skill at resolving customer issues and document results
Calm and tactful in handling people in crisis and difficult situations
WORK HISTORY
Office Team – Canton, Ohio – 7/13 – Present
TEMP
ACTIVITIES:
represent the Robert Half company on a variety of assignments
proofread contracts and complete commission agreements
update outstanding accounts and create invoices using Microsoft Word and Excel
maintain contact via Microsoft Outlook with a variety of interoffice employees
extensive scanning and dual sided copying to email accounts
responsible for stuffing envelopes for mass mailings
inventory
assist in inventory procedures that include documenting total count of supply on hand
variety of office procedures that include answering phones, data entry, spreadsheets, greeting
customers, document creation, typing, and 10 key
Pointer Appraisal Service, LLC – Bath, OH, 2/14 – 4/14
RESEARCH TECHNICIAN
ACTIVITIES:
located terms and definitions appliciable for appraisal reports utilizing the Multiple Listing
Service, Realist, Auditor, and government websites
data entry - sorted and entered residential compariable properties for submission to Fannie Mae
using the Uniform Appraisal Dataset format
assisted in the writing, design, and formating of a Research Tecnician user guide
researched and identified interior and exterior features of residential properties that required
extensive attention to detail
Prudential California Realty - Bixby, Long Beach, CA, 7/10 – 4/11
REAL ESTATE AGENT
Prudential California Realty – Long Beach, Long Beach, CA, 2/96 - 12/07
REAL ESTATE AGENT (1999-2007)
ASSISTANT MANAGER OF SALES SUPPORT (1996-2007)
MARKETING COORDINATOR (1996-2007)
ACTIVITIES:
REAL ESTATE AGENT
conducted open houses and performed cold calling
acted as a liaison between clients and financial institutions from beginning to end
familiar with various stages of a transaction in addition to real estate terminology
ADMINISTRATION
accounting, public relations, and problem solving for Long Beach Office
maintained vendors for office and property requirements of termites, homeowners insurance,
inspections and appraisals
updated spreadsheets monthly for agent and office expenses, sales, listings, and escrow utilizing
Microsoft Excel
entrusted with ledger posting of receivables; familiar with calculation of agent commissions
facilitated office procedures, computer and equipment maintenance
organized and coordinated projects, appointments, and meetings using Microsoft Outlook
MARKETING
wrote weekly advertisements for two major newspapers in the Los Angeles area
created property flyers for agents and presentations
desktop publishing program experience with Microsoft Publisher
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