Project Manager Management

Doug Jones

Ellerslie, GA 706-***-**** *****.******@*****.***

Summary

Spent the last eleven years as a Lead Capacity Planner for the largest mainframe shop in the southeast. Developed and use capacity management and planning process. Understand IT component and resource level capacity planning. Develop what if scenarios to analyze performance, capacity, consolidation opportunities. Assist in planning, managing and implementing system projects. Work to support key service-level goals.

Work with Business Technology Liaisons to understand and assess the impact of business demands and gather future business growth trends and incorporate these trends into capacity models. Develop performance and capacity reports for senior management. Work with change and configuration management process managers to develop impact analysis on capacity.

Experience with SAS, MXG, MICS, RMF, SMF, WLM, IRD and IBM performance monitors. Experience with Windows Office products including Excel, Word and Power Point. Have worked in mainframe environments that include CICS, IMS, DB2, and MQ. Have created web pages to display information regarding current CPU utilization, memory usage and I/O. Have worked with the development staff on new projects and code changes to measure the impact on hardware. Worked with IFLs, VM and ZLinux and the Performance Tool Kit to capture data for capacity planning and performance tuning. Have worked with zIIP engines and monitored workloads to justify zIIP engines.

Have set critical key performance indicators and created reports to show those indicators.

Have set LPARs memory, weights and logical CPs. Worked directly with clients to aid in solving issues that may be impacting workloads, and make sure that the issue is fixed to the clients satisfaction.

Attend project meetings to gather information that may impact capacity or performance. Have worked as project manager on departmental projects. Hold regular meetings with upper management to keep them informed of capacity and performance issues. Make sure that any incident tickets that are assigned to my group are assigned to analyses within the group and that all tickets are worked in a timely manner and that measures are taken to be sure the incident has been fixed.

Work very well with others and have built relationships based on trust and respect.

Good time management, have the ability to set priories for others and myself.

Professional Experience

TSYS, Columbus, GA June 2001-Current

Lead Capacity Planner

TSYS is a third party credit card processing company.

• MXG SAS RMF SMF Omegamon

• Moved all MXG processing from the mainframe to Windows work stations saving the company about $700,000 dollars a year.

• Gathered data and built models for future growth and hardware upgrades.

• Maintained MXG and associated data bases.

• Maintained system's WLM, LPARS weights and number of logical CPs.

• Was Able to delay some mainframe upgrades with turning changes and workload balancing

• Set central storage on all LPARS and coupling facility.

• AD-Hoc reporting using SAS or RMF.

• EXCEL Word and PowerPoint

• I share a monthly meeting with management to review capacity and performance issues.

• Monitored daily reports for trends that may impact production workloads.

• Worked with clients, testing impacts of future workloads.

• Worked performance problems and made recommendations for fixes.

• Assisted operations department in setting up batch initiators. Worked with operations and other departments to assure that all SLAs were met.

• VM LPARS and the Performance Tool Kit.

PACCAR Inc., Renton, WA April 1992-June 2001

Capacity Planner

• Replaced the ICS and IPS parms with WLM.

• Maintained MICS and associated data bases.

• Worked performance issues.

• Charge-Back

• Performed capacity modeling on mainframe and AS400 systems.

• Installed new releases of SAS, MICS, Omegamon and CMF.

• Served as Backup to our DASD storage person.

First National Bank, Nashville, TN September 1989 – April 1992

Capacity Planner

• Maintained MXG and associated data bases.

• Maintained system's IPS and ICS parms.

• Gathered data and performed modeling for future growth and hardware upgrades.

• AD-Hoc reporting using SAS or RMF.

• Worked performance problems and made recommendations for fixes.

• Monitored system performance using Omegamon and RMF III.

• Assisted operations department in setting up batch initiators.

• Worked with operations and other departments to assure that all SLAs were met.

• Worked with our DASD group on capacity issues and backups for DR.

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