Sales Management

Shailesh Amin

832-***-**** (cell) Houston, TX ***69 ***************@*****.***

http://www.linkedin.com/in/shaileshkamin

PROFILE

Operations Management

Operational Excellence and Development

Accomplished senior level professional with demonstrated success leading cross functional teams to deliver and communicate project

goals while minimizing variability, improving quality and maximizing profitability of the business. Expertise lies in sales and service,

expense, operations, credit controls, staff leadership, change management, marketing management, communication plans, resistance

management, coaching plan, training plan, business continuous improvement, new market development, product launch strategy, human

resource management and meeting financial and compliance standards. Proven ability to design and develop change management

strategies for major investments and deploy toolkits that can be used in the identification of change issues and planning resolutions .

Visionary leader who can lead teams by establishing direction and motivating team members, creating an atmosphere of trust, leveraging

diverse views, coaching staff, and encouraging improvement and innovation. Excellent analytical and problem solving skills.

CORE COMPETENCIES

Organizational Business Transformation Continuous Process Improvements Operations Management

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Consumer Engagement Strategies Collaborative Innovation Management Organic Business Growth

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New Business Development Strategic Planning & Forecasting Product Introduction Process

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Pricing and Margin Analysis Budget Development & Management Sales & Marketing

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Profit & Loss Statements Finance and Corporate Strategy Training & Development

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Revenue Enhancements Marketing Mix Strategies Change/Marketing Management

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SELECTED PROFESSIONAL ACCOMPLISHMENTS

Implemented New Product Forecasting Methods and Dimensions to exceed sales projections. Gathered data requirements to

implement a new training session for the company. Led the training session and established objectives for each individual store. IMPACT:

Gained 65% to the projected sales goal and the company profited 900K

Led the development of Transaction Value Strategy. Formulated a customized sale pitch for the whole company. Implemented sales

pitch by visiting each store and evaluated store performance. IMPACT: Increased Items per Transaction (IPT) up to 9.8%; increased the

sales volume for the company by 20%

Implemented a Store Opening Marketing Plan for 4 locations in the Houston metro area.

Developed and coordinated a marketing plan with the company’s COO. Budgeted and computed a new finance plan for the grand

openings. IMPACT: Eliminated millions of dollars in consulting costs

Launched an inventory awareness program for sales. Created a program to decrease inventory levels to improve inventory turns and

reduce shortages. Worked with managers on an inventory strategy for disposition of inventory below projections. IMPACT: Reduced the

shrink to 2.5%quarterly and 4.2% yearly; improved sales and operation planning communications

Led the development of an evaluation model of new product launch strategy for the Region. Worked and collaborated with the

vendors and the company to create and design a new marketing kit. Identified what demographic would benefit most from our product.

Created a unique slogan to identify the product. IMPACT: Saved thousands of dollars in advertising & marketing in the region; successfully

product launch; stabilized spending

Created new Budgeting Terms & Concepts. Conducted a pricing and margin analysis for the 2nd quarter. Created and drafted a new

schedule coaching guidelines for the district. IMPACT: Created new profit gains in the 2nd quarter; reduced payroll cost.

Shailesh Amin

832-***-**** (cell) Page 2 ***************@*****.***

TRAINING MANAGEMENT WORKSHOPS & PROGRAMS

Effective Training Management, 2012; Best Practice in Change Management, 2010; Effective Business Analysis,

2009, A MAP; Unlocking the Power of Blue Ocean Strategy, 2008, STATX

EDUCATION

Bachelor of Engineering, Chemical Engineering, Dharmsinh Desai Institute of Technology (D.D.I.T)

PROFESSIONAL EXPERIENCE

COLLABERA, INC., Morristown, NJ 2012 – Present

Fast growing end to end IT Consulting, Services and Solutions firm

Client & Account Manager

• Worked in close partnership with the cross functional team on a variety of projects and activities aimed at driving service success

• Handled the client relationships. Also reached out to client managers on a daily basis, gathering requirements, and taking constant

feedbacks and using those for internal process improvements

Conducted analyses on strategic decisions and turned those insights into results

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Established and sustained effective relationships with employees in order to foster an environment where teamwork and innovation are used

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to drive results by increasing the hires for the company and clients (IBM), which tend to bring more revenue to Collabera

Worked with National Account Clients like AT & T, Wall Mart & Amex to improve business processes and developing new business to the

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company where yearly gross margin went to $6M in total revenue

Handled 175+ Contractors and managed 100 +Clients managers at a time on daily bases

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Delivered technical support to approximately 50 clients per day: provided coverage for customers based in India and all U.S. time zones by

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working from home based office equipped with phone bank, high speed Internet connection and CRM software

BLOCKBUSTER, LLC, Houston, TX 2008 – 2012

Formerly Blockbuster Entertainment Inc., is an American based provider of home movie and video game rental services

Organizational Change Management Lead

• Assisted in the integration of Blockbuster Inc to Dish Blockbuster LLC at store level, and training SMIT for future management by motivating

co workers through positive feedback and encouragement and responded quickly and thoughtfully in challenging situations

• Created a Communications and Engagement Plan for the integration of blockbuster and Dish and executed against that plan to ensure there

was limited resistance and impact to the organization as a whole

• Created a training plan, and training sessions for the deployment of new software

• Conducted routine checkpoints with each store including face to face engagements to ensure the transition of the change was implemented

smoothly

• Managed and lead multiple locations initiatives to drive business growth and reduce expenses through focused human resource

management strategies and efficient allocation of internal resources

• Acquired the leadership skills, human resources management experience, and employee development expertise to successfully lead the HR

organization

Shailesh Amin

832-***-**** (cell) Page 2 ***************@*****.***

• Excelled at assessing performance levels, promoting the development of skill sets, increasing the effectiveness of internal leadership and

communications and devising targeted training programs designed to streamline operations and ensure top performance

• In charge or onboarding new management (as a result of the change). The coaching efforts resulted greatly impacting the management

style going forward and a more results driven new leadership

THE ODOM GROUP, INC, Houston, TX 1994 – 2008

Privately held Corporation

Operations Manager

• Directed supply chain activities including policy design, sourcing, supplier evaluations, negotiating, and reporting. Managed six staff

members with $46M budget

• Managed #1 store for the company out of 460 stores in USA

• Ranked #1 in productivity & Customer Service – Led and maintained high level of sales productivity and reduced shrink from 3.50% to .

25% and increased sales by 42% (from $900 K to $1.5 M within 2 years). Also Ranked #1 in Inventory Control in the company (Shrink

@ 0.25%) & in Mystery Shopper

Daily communications with the District Office –Operations and loss preventions, sales, staff changes and suggestions regarding

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markdowns and merchandise transfers,

Working knowledge of local, state and federal laws including FLSA, FMLA, ADEA, ADA.

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Regulatory guidelines including TJC, OSHA, State, and City of Houston

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Trained and utilized an interactive tool (Fit Print) that customers could use in store to determine best type of shoe needed for their

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personal activity requirements

Opened, hired and trained 18 new stores and staff. Also, trained over 30 new management associates and 125 sales associates.

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Ranked Top 10 Managers for the Corporation for ten years straight

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