Melissa Ransom
St. Charles, MO **301
Phone: 636-***-****
Email: ***************@*****.***
OBJECTIVE: To obtain a position with your company that will utilize my skills I have obtained through
previous work experience.
QUALIFICATIONS
Outgoing, personable, great customer service skills, organized, prompt, reliable, detail oriented, computer
literate
EDUCATION
1991-1993 St. Charles Community College
EMPLOYMENT
Sept 2008- Jan 2014 Sales Agent/Reservationist, GEM Transportation Hazelwood, MO
*Answer incoming calls for reservations for car service
*Sales/Selling vehicle service to the public
*Order entry all reservations and confirmations
*Provide quotes on all vehicles in the fleet
*Balance daily sales reports and credit card sales
*Cover for dispatcher
April 2006-Dec 2007 Administrative Assistant, Zimmer-Smith & Associates Maryland Heights,
MO
*Maintain surgery schedule for sales representatives
*Restock products used for surgery salesmen
*Complete restocks and bills for items used
*Key in PO numbers for hospital to coordinate with patient insurance
*Maintain all order entry billing to keep inventory database up to date
*Ship returns and credits to corporate offices from hospitals
*Maintain all literature and template files and ship to salesmen as needed
June 2005-April 2006 Administrative Assistant/Data Entry, TAPCO Inc Bridgeton, MO
*Order entry of all elevator buckets, bolts, and hardware using AS400 application
*Obtain signed acknowledgments from customers for orders
*Final check of all orders entered into system for the day
*Commercial invoices for International orders
*NAFTA invoices for North American orders
Nov 2001-Nov 2004 Administrative Assistant/Supervisor, Nielson Media Research St. Peters,
MO
*Work with Market Coordinator and Regional Manager with daily operations
*Advise on hiring and training new schedulers
*Approve daily appointments and submit monthly expense reports for Field Reps
*Submit weekly payroll for part-time staff
*Serve as back up coordinator and cover for part-time staff
*Recruit and schedule homes for installation of Nielson equipment
*Various weekly reports using Microsoft Word and Excel
*Keep track of field reps daily/weekly schedules for optimum use of time
Excellent references upon request