Sales Inside
Resume:
Phyllis Tod-Knudsen
Maple Ridge BC
Cell 604-***-****
Email: *******.*******@*******.***
Summary of Qualifications
. Proficient in Microsoft Office Word, PowerPoint and Excel applications
. Proven ability to make use of computers for spreadsheet, word
processing, data base management, and additional applications
. Over 15 years' experience working in a fast paced environment
. Highly skilled in customer relations
. Demonstrates effective working relationships across all organizational
levels
. Well-developed communication / interpersonal skills
. Hands on experience in routing and distributing manual mail and email
. Experience in accessing external sites for obtaining documentation
pertaining to work processes
Special Skills
. Facilitated the process of training managers in recruitment processes,
candidate selection and to identify key areas for improvement for the
recruitment processes.
. Working knowledgeable of Q3 Applicant Tracking System
Experience:
Tervita September 2011-September 2012
Recruitment Advisor
Production Services/Environmental Services
. Central recruiter for The Environmental Services divisions
across Canada.
. Assisted with recruitment for Production Services,
Engineering, and Water divisions.
. Provide full cycle recruitment services from needs analysis,
candidate attraction and assessment to references and offer
negotiation for both Field and Salary positions.
. Support and educate managers and field supervisors on proper
screening and selection procedures/methods and act as the
subject matter expert on interviewing, recruitment and
industry trends.
. Develop and maintain a proactive network of qualified
candidates ensuring that the future growth of Tervita is
satisfied with top industry talent.
. Create and maintain recruitment files, metrics, and reports.
. Identify and leverage unconventional resources in the
recruitment of top talent.
City of Edmonton June 2011- September
2011 Corporate Services, Mailroom, Courier (Staff Support
Services)
Contract Position
. Sorting, delivering, picking up mail and various printed
material within established timelines and various delivery
points throughout the City of Edmonton
. Sorting Processing incoming and outgoing mail from a central
facility (weighing, metering, recording and sorting)
. Operating a variety of mail handling equipment such as
sorters, metering/inserting machines and bulk handling
equipment
. Preparing registered and certified mail for the City, and
maintaining associated records such as postage charges
. Responding to incoming inquiries concerning service/delivery
and performing special or unusual handling and delivery
procedures as required
Express Employment Professionals October 2005- May 2011
Recruitment Specialist
. Developed and maintained recruiting sources to ensure
consistent applicant flow and qualified candidate pool for a
temporary staffing agency
. Conducted behavioral based interviews
. Received job orders and determined client's essential job
function requirements and/or assignment details
. Administered and scored tests to evaluate applicant skill and
ability
. Verified candidates' professional references and employment
history
. Determined candidate compatibility and availability for
clients
. Assisted with the negotiation process between clients and
candidates
. Conducted sales calls, service calls and business reviews to
existing and potential clients
. Assisted with the implementation of professional development
programs for clients.
. Provided clients with anecdotal research as required
. Assisted with payroll functions including time entry and time
audits
Education:
. Olds College - Land Resource Management: Diploma
. Major: Land Classification and Reclamation
. University of Lethbridge
Additional Training and Professional Development
. Inside Sales Scholar Certification, Express University
. Outside Sales Certification Program, Express University
. 102 A Elements of Instruction Olds College
( H2S Certification
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