Customer Service High School

FERNANDO SANTOS JR.

*** ******* **** ****.

Apt. # 705

Worcester, Ma. 01605

Phone: 774-***-****

Email: *******@*****.***

OBJECTIVE: Seeking a position within a company which appreciates hard work

and

encourages personal growth, where I can utilize my

experience and refine

my skills.

QUALIFICATIONS:

Bilingual- Oral and Written English and Spanish

Extremely dependable, and can work independently or as

a team player

Strong Written and oral communication skills and

effective customer service

ability

Good organizational skills

Created formatted business documents in Windows XP,

using Microsoft Word

6.0 in Office 2000

Quickly absorb and retain new information and

procedures

Wiings and Wisard Applications

Technical Skills:

Professional telephone manners

Fast, accurate, and courteous

Friendly and professional when dealing with the

public

Maintain composure during fast-paced, sometimes

hectic situations

Able to navigate and search the Web using Explore and

Netscape

Ability to work with several computer programs

Customer service, cash registers, money handling,

computers, Excel, order

taking to customer's specifications and order

scheduling.

EDUCATION:

1985 H.S. diploma

South High School

Worcester,

EMPLOYMENT:

06/2013- 01/2014 Hologic Inc/ Microtech Staffing

Marlborough, Ma.

Medical Clean room

Assembler

Assembly of Instruments

for the treatment and the

Diagnostic of Cancer in

Women.

12/2010- 06/2013 Central Coating Inc - ISO 9001

West Boylston, Ma.

Clean room Assembler

Assembly of Target locators for

the US Army and testing

11/2009-12/2011 David Clark Co.

Worcester, Ma.

Driller/Assembler/Set up

Assemble headphones for Aviation

Communications, etc.

12/2007-11/2009 Evergreen Solar

Devens, Ma.

Manufacturing Operator and clean

room environment

Operate robotics, Chemistry

Machine (ETCH) to meet solar

Panel's criteria for production.

(ETCH certified)

05/2006-12/2007 Intel Corporation

Hudson, Ma.

Materials Specialist

In charge of handling computer

parts and hardware to

different locations within Intel

for software production,

Experience in Customer Service,

working with power jacks,

forklift, scanning guns,

receiving, storing, etc.

09/2003-05/2006 Bose Corporation

Framingham, Ma.

Assembler/Machine Operator

Assemble Bose products by

hand/or machinery, computer

Equipment, Customer

Service, packing components to ship

out, experience in Data

Entry, etc.

04/2003-08/2003 Tornik Inc.

East Hartford, Ct.

Cable Stripper/Assembler

Strip electrical and

electronic cables to company's buyers

symmetrical lengths,

assembly of electrical equipment.

Contact this candidate