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Customer Service

Location:
Canada
Posted:
May 29, 2014

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Resume:

KRISTY BRAY

** ****** *****, ******, **

1-289-***-****

Highlight of Qualifications

. Active listener

. Works well independently

. Excellent problem solving skills

. Adapts well to high pressure

. Knowledge of MS word and Excel

Relevant Skills and Experience

Food Service Industry:

. Prepared customers order in an organized and timely manner

. Accurately maintained a cash register

. Dealt with customer complaints in a positive and professional manner

. Accountable for training new staff on company policies and procedures

. Maintained knowledge of health and safety practices

. Organized a clean working environment

. Monitored and ordered necessary supplies and equipment

. Delegated tasks and responsibilities to co-workers

. Responsible for baking goods on a daily basis

Child Care:

. Organized daily activities

. Responsible for numerous children at one time

. Prepared nutritional meals

. Updated parents on child's activities and behavior

Telemarketing:

. Placed outgoing phone calls to potential customer's

. Spent appropriate amounts of time during phone calls

. Received great feedback from customer's and owner of company

. Dealt with customer complaint's in a positive and professional manner

. Responsible for calling client's and booking appointments

. Organizing appointments based on available times

Work History

Telemarketing Shopease Foods Inc., Peterborough, ON

2012-2014

Food server Country Style, Peterborough, ON

2005

Cashier Mcdonalds, Peterborough, ON

2004

Baby sitter Self Employed, Peterborough, ON

2000-2012

Education

O.S.S.D Center for Individual

Studies, Peterborough, ON 2012

Smart Serve Employment Planning and

Counselling 2012



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