Rachel DeMarco
Mesa, AZ 85210
acec6m@r.postjobfree.com
WORK EXPERIENCE
Dispatcher
PMT Ambulance - Mesa, AZ - November 2005 to Present
Responsibilities:
Answer calls, dispatch ambulances to emergent and non-emergent calls, Pre-schedules calls, and takes all Insurance information for proper billing, assists co-workers and helps with answering questions. Maintains a system of 30+ ambulances at all times.
Skills Used:
Customer service, computer skills, Microsoft word & office, some insurance knowledge and pre-authorizations, and documentation.
EMT-Basic
PMT Ambulance - Tempe, AZ - September 2004 to November 2005
Responsibilities
Drive ambulance, checking off all equipment, assisting other EMT/Medic/RN with Patient care.
Skills Used
EMT Basic skills
Patient Service Specialist
NovaCare Rehabilitation - Scottsdale, AZ - September 2002 to September 2003
Responsibilities
Answered phones, Scheduled patient appointments, verified insurances, collected co-pays, organized patient charts, billing and billing reports, handled petty cash.
Skills Used
Customer service, computer, proper phone etiquette.
EDUCATION
License in Massage Therapy
Arizona School of Massage Therapy - Tempe, AZ
2007 to 2008
Certificate in EMT/Fire Science
Mesa Community College - Mesa, AZ
2003 to 2004
Organizational Management
Rio Salado College
2014 to current