Customer Service Representative

Location:

Posted:

May 30, 2014

Angela Aguilar

Bakersfield, CA

*******.*********@*****.*** - 661-***-****

I have been working in the customer service field since I finished with school. I love helping others and problem

solving is something I enjoy doing. I want to work for a company that will utilize my experience to not only help

sales but help me grow with the company itself.

WORK EXPERIENCE

Full Service Associate

Williams-Sonoma - Shafter, CA - August 2012 to January 2013

Inbound call center for catalog and ecommerce orders. Consisted of data entry, payments over phone,

customer inquiries and customer service for preciosa and existing orders.

Sr Customer Service Representative

Xerox - Bakersfield, CA - August 2011 to August 2012

Inbound call center for students and parents with student federal loans. Data entry, services student loans and

3 months after being hired I was promoted to coach where I trained the new hires.

Universal Agent

Acs Inc. - Bakersfield, CA - March 2009 to June 2010

Inbound call center for Boost and Virgin Mobile. Data entry, created accounts, activated equipment, ordered

equipment, took payments. Promoted to technical support. Promoted to the training department and after was

a supervisor in training for a group of 15.

EDUCATION

High School Diploma in College Prep

Foothill Hs - Bakersfield, CA

2007 to 2008