Phu Dinh Ha
***** ****** ****** **** (Humble, TX 77346 832-***-****
(*********@*****.*** (Permanent U.S. Resident (Greencard)
Network Engineer
Project Management Network Engineering Information Security Risk
Management Business Development
Technical Troubleshooting Team Leadership Communications Bilingual
(English, Vietnamese)
Highly technical professional with hands-on experience and advanced
training in execution of complex IT projects against aggressive cost, time,
and quality metrics. Innate acumen in network engineering and security
analysis balanced by impactful experience in business development and
consulting. Articulate communicator skilled in building relationships
across functions and leadership levels to drive efficient processes. MS in
Information System Security.
Professional Experience
UNIVERSITY OF HOUSTON Houston, TX
Teaching Assistant 2012 - 2013
Developed and delivered curriculum across business information system
consulting, information technology project management, and Project
Professional 2010 courses for top-ranked business school in U.S. Designed,
installed, managed and maintained Project Server 2010 and SharePoint Server
2010, and assisted with update and migration from 2010 to 2013. Developed
SharePoint training manuals for 250 new students and TAs in training.
Performed IT Governance Framework integration.
. Enhanced scheduling and task management via creation and
implementation of SCRUM board
. Rebuilt SharePoint system to assign and enforce security policies
across student groups
. Earned numerous awards, including Best TA for various courses
HUMBLE FURNITURE RESTORATION and WOLBRUECK INVESTMENT LLC Houston, TX
Technical Contractor 2012 - Present
Provided critical support in installation, deployment and maintenance of
end-user computer systems. Interfaced with customers to facilitate timely,
comprehensive solutions to challenges. Provided improvement
recommendations.
SHINHAN VINA BANK Ho Chi Minh, Vietnam
Server Administrator 2008 - 2010
Administered, supported, and troubleshot PC hardware, software, and core
banking services for Head Office and three branches (500+ employees) within
one of Vietnam's first five 100% foreign-owned banks. Monitored HP
Integrity rx8640 and BL860ci2 servers, Oracle database, and Cisco firewall.
Mentored and led dispersed employees. Contributed to design, formulation,
and implementation of database backup procedures, security policies, risk
assessments, and recovery plans.
. Captured $15K in savings through execution of comprehensive
contingency plan for server implementation
. Recovered ~$200K via discovery of skeptical activities
IDEA, INC. Ho Chi Minh, Vietnam
IT Consultant 2007 - 2008
Interfaced with clients to assess critical site issues and then aligned
with appropriate IT solutions for consulting firm serving customers from
hedge funds, American companies and security. Directed team to create
network infrastructure for numerous Societe Generale offices. Provided
consultancy and outsourced technical support for various companies.
Technical Expertise
Systems: MS Server 2003 and 2008 R2, Linux, MS Office Suite, MS Project
IT Framework: Federal Information Security Management Act (FISMA),
Information Infrastructure Library (ITIL), NIST 800-53
Networking: TCP/IP and OSI Networking Models, Routing, Access Control List
(ACL), DNS, ADS, Exchange Server
Security: Firewalls (ISA, Forefront), Snort, Wireshark, Iptables, UFW,
Metasploit, Armitage, Nessu, ModSecurity
Education & Affiliations
MS, Information System Security, 2013, University of Houston
. Member, Technology Project Competition in partnership with Accenture
BS, Network Telecommunication, 2006, Ho Chi Minh University
Member, Project Management Institute, Houston Chapter & American Society
for Quality, Houston Chapter