Neil M. Oliver
** ******** ******, ***. *-* Phone:
Bridgewater, NJ 08807 e-mail:
********@*****.***
http://www.linkedin.com/in/nmoliver
PROFESSIONAL BACKGROUND
A solution focused, technical team-oriented MS-Windows Project Coordinator
with extensive technical project management and senior-level network
engineering experience. Proven ability to maintain a widespread knowledge
of distributed computing in a multi-platform enterprise environment,
including systems administration, software deployment and integration,
problem resolution, service management, status update, and error
remediation.
Work Experience:
Contract Consulting: Wyndham Worldwide
April 2013 - August 2013
Project Manager, Windows XP to Windows 7 Migration Team
Managed and coordinated Windows 7 Migration and Hardware PC Refresh effort for
enterprise-wide array of approximately 5,000 Desktop and Laptop PC's within the North
American region for assorted Business Units reaching end-of-life status for leased
machines per Vendor-based SLA's.
Developed and maintain project team working documents in assorted Microsoft Desktop
Products (i.e., MS-Office and MS-SharePoint). Provided weekly status updates as needed
to Senior Management and for coordination by all project participants. Lead work stream
team meetings.
Contract Consulting: Integra Life Sciences
December 2013 - April 2013
Pricing Coordinator, Akron & Vista Pricing Reconciliation Project
Reviewed and reconciled pricing discrepancies for a pharmaceutical products firm
specializing in Spinal and Orthopedic surgeries. Processed and Approved Customer
Invoices in dispute and removed any pricing disparities they applied to newly instituted
Pricing Policies and Guidelines.
Contract Consulting: Pfizer
August 2010 - September 2012
Project Coordinator, Network Engineering and Infrastructure - Legacy
Wyeth Integration Project
Managed successful migration of 1,250 Novell GroupWise E-Mail Accounts to
MS-Exchange 2003
Managed collection of backup tapes for Novell 337 GroupWise Servers before
they were successfuly de-commissioned and updated within CMDB.
Managed efficient remediation of 46,500 System and Resource E-mail Accounts
within overall project to process 240,000 E-Mail Accounrts in MS-Echange
2003 to MS-Exhange 2010 Migration.
Collaborated as part of project team on mgiration of 190,000 Public Folders
to PST Files in MS-Echange 2003 to MS-Exhange 2010 Migration.
Contract Consulting: Merck July 2009-July 2010
Project Coordinator, Network Engineering and Infrastructure - PC Refresh
Project
Managed clients and partner relationships for strategic consulting - Lead
engagements focusing on establishment and maintenance of best practices for
24x7x365 System Uptime. Maintained stable and reliable relationships with
hardware, software and Voice/Data Communications providers resulting in
increased system uptime, better vendor relationships and increased
productivity of 10 - 25%. Lead work stream team meetings.
Contract Consulting: Qualcare, Inc. September 2008- June
2009
Project Coordinator, Network Engineering and Infrastructure - Help Desk
Analyst
Provided comprehensive system support, configuration, maintenance and
training for assorted MS-Windows 2000 and 2003 Network Server Operating
Systems within an Active Directory production environment, resulting in
increased system uptime, better file and print access, electronic messaging
and more efficient file storage and remote access to all systems via
Virtual Private Networks.
Contract Consulting: Met Life June 2007-July 2008
Project Coordinator, Network Engineering and Infrastructure - CPU Upgrade
Integration Project
Provided analysis and recommendations for the purchase of high-end
Enterprise-level Office Automation Solutions to ensure increased
profitability while keeping overall costs low and within budget. Results
included increased productivity, resulting in 20% increased profits over
solution implementation. .
Contract Consulting: American International Group January 2007-May
2007
Project Coordinator, Network Engineering and Infrastructure - Network
Infrastructure Projects
Provided analysis and recommendations for the purchase of high-end
Enterprise-level Office Automation Solutions to ensure increased
profitability while keeping overall costs low and within budget. At one
client - increased productivity, lowered costs and head count, resulting in
20% increased profits over implementation of office automation solutions
during first year.
Contract Consulting: Educational Testing Service June 2005-December
2006
Project Coordinator, Network Engineering and Infrastructure
Provided weekly status report tracking schedule, results, and activities by
leading weekly project team meetings and reporting results to Senior
Department and Project Managers.
. PracticeXpert, Inc. January 2005 - May 2005
Senior Network Engineer, Network Engineering
Provided technical support for Active Directory, Exchange Server, Backup
Exec Server, VPN Access and Citrix Metaframe Presentation Server and
Desktop for in-house Virtual Applications.
Performed custom server builds based on desired server utilization
including various RAID configurations. Worked with other members of MIS
Group to support all Client/Server and Web-hosted applications on
approximately 100 Servers and 300 Desktop PCs and Laptops throughout the
organization.
Designed, deployed and maintained the corporation's test lab environment
consisting of 20 Servers and Desktops for new technologies, patch
management and a stable upgrade path for existent software.
Additional responsibilities included providing 24/7 technical support of
daily operations in the primary lines of business remote sales and
marketing staff, corporate training facility staff and services, as well as
remote sites for executive team on East Coast.
Successfully managed a network engineering team responsible for Tier-II
Client/Server application support. Deployed and supported a MS-Windows
Server enterprise environment utilizing HP/Compaq Servers running Active
Directory and MS-Exchange. Supported multiple proprietary and OTB
Client/Server applications, resulting in increased system uptime and
reduced costs of doing business while increasing productivity by 40%.
Prudential Real Estate May 2004 - December 2004
Senior Network Engineer, Branch Systems Engineering Group
Designed a customer-focused website featuring available properties with
logistic and demographic information (http://www.jannoneteam.com) resulting
in increased sales of $12 million dollars within first year. Maintained
Web Infrastructure and Design project requirements and schedule. Provided
key role in projects in consultation with business managers, associated
vendors and other points of contact.
Designed, configured, deployed and supported a MS-Windows 2003 Small
Business Server networking environment to standardize effective file
version control support sales, provide marketing materials for multiple
media and other Real-Estate Professionals.
Implemented Symantec Internet Security and firewall technology for local
and remote Windows XP Professional desktops/laptops in a remote access
environment, resulting in increased system reliability.
Maintained up-to-date project schedule with all tasks, responsibilities,
and dependencies. Determined impacts of task and milestone slips and
reported information to team members.
Raceway Petroleum, Inc. July 2003 - May 2004
Project Manager, Sales and Marketing Consultant
Designated point of contact for vendor negotiations. Developed all product
and leased equipment sales contracts with product vendors, resulting in
increased product market visibility and market share within demographics
areas where stores were located. Provided higher revenues within 6 months
after changes were implemented.
Maintained daily marketing and merchandising operations of beverage sales
division for over 25 gasoline stations and 5 convenience stores throughout
the New Jersey region resulting in better vendor relationships and
increased sales of 20%.
Contract Consulting: Smartmoney.com; Bear, November 1996 - June 2003
Stearns; Automatic Data Processing;
Sanofi-Aventis; Schering-Plough; American Home
Products
Senior Network Engineer, Enterprise Systems and Network Architecture
Developed Corporate Policies/Procedures Manual for installation, training,
and implementation of regional information protection policies, include
server hardening, data file encryption and firewall technologies.
Managed centralized corporate remote access solution for 1600 North
American and European clients, utilizing RSA SecurID technology. Supported
1600 local and remote Windows 98/2000 desktops/laptops via PAL software,
resulting in increased remote access solution for entire enterprise.
Configured, deployed, supported and maintained a MS-Windows Server
enterprise environment utilizing HP/Compaq Servers running a Server farm of
over 250 production, staging and testing Servers.
Managed implementation/support for 50+ Right Fax Servers for 40 regional
customer service offices. Managed security administration consolidation
project for 35 Novell Netware 4.x File Servers, resulting in increased fax
system productivity within a paperless environment for processing of client
company payroll product and service requests.
Additional responsibilities included providing 24/7 technical support of
daily operations in the primary data center for 100+ Microsoft Windows
Server 2003 R2 Enterprise Edition servers; domain controllers, SQL Server
2000, RSA SecurID Ace Servers, and 100+ Novell Netware 4.11 Servers
supporting File/Print and internal applications and data warehousing
requirement.
Merrill Lynch December 1993 - November 1996
Team Lead, Network Cross Platform Design and Support Team
Managed project resources needed to complete projects under budget and
ahead of schedule encompassing various application support product
environments.
Managed $4.1 million budget for purchase and installation of various
Database Management Group hardware, software and telecommunications needs.
Supported Reporting functions and activities to ensure that procurement
efforts were properly managed and in compliance with budget spending
limits.
Managed Asset Management trading floor operations and provided liaison role
for UNIX Developers working a cross-platform testing, staging and
production environment for a Securities Pricing Feed System Project
(Cornerstone II). Planned assorted projects to upgrade Securities Pricing
Systems with Pricing Vendors (Standard and Poor's, Moody's, etc.).
Managed IT Network and Support Engineer teams responsible for maintaining
Microsoft NT, Novell NetWare, and Sun Server/Workstation Hardware for a
Securities Pricing Group and approximately 1,000 Cash Management Account
end users. Worked with over 100 Database Administrators to ensure 24/7
uptime of all production systems.
Coordinated various activities of vendors including "proof-of-concepts",
functional designs, review and approval of detailed systems documentation.
EDUCATION
St. Tikhon's Orthodox Theological Seminary
Masters in Divinity
Patristics and Liturgical Theology
United States Marine Corps
Administration,
Internal Training, Headquarters and Service Battalion, Support Company
Lance Corporal
Honorable Discharge
Ithaca College
Bachelor of Arts
Majors: English Literature and European History
Minors: Spanish and Political Science
Internship:
Intern, New York State Assembly Intern Program, Albany, NY
Languages: Fluent in Spanish. Proficient in Greek & Hebrew
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