Customer Service Manager

Brittany Frasier

**** ******** **** ******:

770-***-****

Douglasville, GA 30135

*******.********.****@*****.***

Education

Georgia State University, Atlanta GA Graduated: May 10,

2014

Bachelor of Psychology, Economics Minor

GPA: 3.53

Work Experience

U.S. Department of Housing and Urban Development 7/2012-

12/2012

Office of the Chief Procurement Officer, Atlanta, GA

Intern in Pathways Program

. Researched relevant information on competing bids and negotiated

prices and accommodations.

. Scheduled and coordinated upcoming agency-wide conferences.

. Assisted with proposal intake and evaluation.

. Provided administrative support for contracting officers.

. Made phone calls, distributed mail, and filed papers regularly.

Shoe Carnival, Douglasville, GA

11/2009 - 8/2010

Sales Rep. and Cashier

. Recognized by manager for superior customer service

. Stocked, tagged, and took inventory on shoes, socks, and purses on a

daily basis

. Sold shoe care products and shoe accessories

. Greeted customers entering the store.

Computer Proficiency

. Proficient in Microsoft Word, Excel, PowerPoint, Publisher, and

Outlook.

Activities

. Studied Abroad in South Africa studying Economics 5/2013 -

6/2013

. Psi Chi International Honor Society of Psychology, member Fall,

2013- present

. Golden Key International Honor Society, member Fall,

2013- present

. Student Alumni Association, member Fall, 2013-

present

. Douglas County Animal Shelter, volunteer 10/2013-

present

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