Alan Gao
**** ****** ***, ****** ** ***** 415-***-****
Email: ********@*****.***
Objective:
PC Technician
Qualifications:
• Microsoft Operating System (Window 2000, Window XP, Vista, Windows 7, Windows8, MS
Exchange Server 5.5, Window Server 4.0, Window 2000/2003/2008 Server; ) VMware
• WiFi router setup
• Graphic Video Editing(Adobe products); Audio and Video Specialist;
• low voltage wiring(including data and voice cabling)
• installing racks, cabinets and pulling cables
Skills And Abilities:
Able to obtain enthusiastic cooperation from those with whom I work with. Self starter.
Experience:
City Of Pinole
Cable Equipment Operator (part-time, March 2014 to present)
2131 Pear Street,
Pinole, CA 94564.
Sets up and operates color television cameras and related equipment to record or broadcast
various production scenes.
Transports television camera and equipment about the studio or at remote locations and adjusts
controls to follow action of scenes being recorded or televised.
Assumes responsibility for making adjustments and performing minor maintenance on television
cameras and equipment.
Manipulates audio gear during productions.
Sets up and operates the mobile production van; performs remote production duties including
audio control, CG operation, lighting, camera operation, general production support, setup and
striking.
Consults with other content specialists and video production staff to determine goals and
objectives of a non scripted municipal television program.
Assists Public Access volunteers with their projects, studio and editing needs
Sands Regency Casino - Reno, NV
Communication Specialist (Sept 2006 – 2014)
345 N Arlington ave
Reno NV 89501
• Cooperated and guided team members to solve technical problems.
• Responsible for all low voltage cable (including telephone, computer networking, video
camera, TV; projector and sound system;
• Install, upgrade and maintenance of equipment).
• Responsible to telephone help calls and ensure all client/user support calls and service
requests are handled or escalated in a timely manner.
• Purchased, tracked and maintain inventory
• Setup, configure and troubleshooting DVR system.
• installing racks, cabinets
• pulling voice and data cable and terminate
Luster National Inc. -- Oakland, CA
Information Technology Specialist (Jan 1999 -- Jan 2006)
Oakland, California
O ffice
212 – 9th St., Suite
#309
Oakland, CA 94607
• Setup and configure new computer and office equipment for all
Backup of all user data, e-mail date and accounting data. Responsible for MS exchange server,
accounting server, and web server. (Including administration all user account and maintenance).
Provide training on new software, MS application to employees.
• Diagnosing and fixing problems with workstation hardware and software.
• Installation/upgraded workstation operation system and application software; proactive
workstation maintenance (Spy ware removal/virus scans).
• Creating Desktop and laptop image with Ghost and trust image.
• Troubleshooting all PC workstation, network, server and printers.
• Responsible for MS exchange server, accounting server, and web server. (Including
administration all user account and maintenance).
Polywell Computers, Inc.
Video Editing Support (Jan 1997- Jan1999)
• Build workstation, server, and video editing station 9install and configure operating system,
software and hardware).
• RMA support
• Technical support. Provided information and training for editing users.
Education:
John Adams High School Deploma (Dec 04 2005)
John Adams High School
Miami FL
United States 33166
QuickStart Technologies, Inc.
Microsoft MCSE
Received Network Certificate, Complete course of study November, 1999
160 Pine Street Suite 530
San Francisco, CA 94111
MoonLighting & Sound
Sound Lab Module One
Reno Nevada