Sales Customer Service
Resume:
VARUN PATEL
Marietta, GA *****
*************@*****.***
QUALIFICATIONS HIGHLIGHTS
> Market Research & Analysis
> Project Management
> BPMN
> Systems Analysis
> Business Analysis
> Marketing & Advertising
> B2B Sales
> Inside Sales
> Account Management
> Business Development Manager
> Account Executive
> Hunter mentality
> Interpersonal skills
> Self Starter
> Customer Relationship Building
> Multilevel Sales Growth
> Sales Training & Team Leadership
> Region & Territory Expansion
> Account Retention
> Customer Service Delivery
> IT Recruiting
> Sourcing
> Financial & Investment Strategies
> Corporate Finance
> Product Research & Evaluation
COMPUTER SKILLS
* Microsoft Office Suite
* Microsoft Outlook
* Microsoft Project
* Microsoft Excel
* Salesforce
* RUP
* COCOMO
* SQL
* Visio
* Java
* C++
* BiZagi
* HTML
* FTIS
* Agency Portal
* Sendouts
* Finance & Marketing research programs
PROFESSIONAL EXPERIENCE
N3, Greater Atlanta Area
May 2014 - Current
Business Development
. Defined target market, generating leads and revenue in the software and
technology industry.
. Assisted in development of marketing and sales strategies for inside
sales in the IT industry.
. Ability to identify and qualify the key aspects of a potential lead,
including need, budget, timeframe and decision-maker.
. Responsible for generating and maintaining long-term customer
relationships with key stakeholders to ensure successful progression of
the sales process.
Independent Agent Various Clients (New York Life, Prudential, AIG, etc)
March 2010 - May 2014
Financial Services Professional, Agent
. Obtained qualified leads through cold calling, outside sales and
prospected to target markets by active participation in community events,
local organizations, and direct advertising.
. Performed analysis and evaluation of insurance risk exposure for
businesses and individuals on life, disability, and long-term care
insurance.
. Reviewed employee benefits to determine gaps in benefits coverage,
audited existing insurance contracts to explain contract terms and
estimated product performance.
. Satisfactorily answered clients' inquiries about the purposes and
details of financial products, services and strategies. Provided
continuous customer service to existing and new clients
. Received customer satisfaction recognition (Show Me the Money award) for
closing most cases in the unit
Claddagh Resources, Greater Atlanta Area
February 2013 - June 2013
IT Recruiter
. Strategically built recruiting pipeline by sourcing candidates using (job
boards, LinkedIn, TheLadders, company websites, networking, virtual
communities, Google searches, Boolean searches, and etc).
. Recruited, sourced, screened, interviewed and closed Professional and
Executive level candidates including; Java, .NET Developers, Business
Analyst, SAP, Engineers, Oracle ERP Suite, Siebel, Oracle Demantra,
Project Managers, Engagement Managers, VP Sales, Business Development
Managers and Directors.
. Experience within various industries including; Hi-Tech, Manufacturing,
Government, Financial, Insurance, Healthcare, Travel, CPG, Oil & Gas,
Life Sciences, Media & publishing, Retail, Automotive and Infra Services.
. Used SendOuts (ATS) to track candidates from submittal through interview
process by updating status, interviewer activity, and offer details
within the database. Track/report status of all open needs
P O H Productions, Atlanta, GA
May 2007 - March 2008
Account Executive, Sales
. Developed and delivered new marketing strategies for a range of products
to the entire team, office and clients.
. Assisted sales/service team in motivating, leading, improving customer
satisfaction and exceeding quarterly quota.
. Increased company awareness via direct marketing, advertising, promotions
. Conducted research, and disseminated information by using various
communication methods.
. Managed a team during the events to accommodate our clients' production
needs and expectations.
EDUCATION:
Georgia State University, Atlanta, GA
BBA, Marketing and Computer Information Systems (CIS)
LICENCE
Georgia Life, Accident and Sickness License
LANGUAGES
Fluent in Indian languages- Gujarati and Hindi
COMMUNITY ACTIVITIES / PROFESSIONAL MEMBERSHIPS:
Volunteer for March of Dimes Foundation
Volunteer at Hindu temple of Atlanta.
Volunteer of Gujarati Samaj of Atlanta (GSA)
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