Sales System

Sneha Shinde E-mail: *************@*****.***

Contact No.: 949-***-****

SUMMARY:

•7 years of experience in the field of Manual Testing & Automation Testing of Web

Based and Client/Server applications.

•Efficient in delivering tasks, team player with good communication and interpersonal

skills.

•Successfully completed number of software testing projects for e-Commerce, Mobile,

Web Development, incentive programs using Windows and Linux.

•Knowledge of All Stages of SDLC.

• Knowledge in handling MAC.

•2 years of Experience of testing multiple mobile devices such as multiple versions

of Android and iOS (iPhone3, iPhone4, iPhone5), iPad, iPad2 and Android

tablets.

• Experience in testing E-Commerce websites.

•Knowledge of UNIX, Linux commands.

•3 years of experience in Production Support for all designs and perform tests on all

installation process for infrastructure.

•Perform Linux System administration duties such as system updates, user

administration, directory permissions and ownership changes, code deployments

and file system cleanups.

•Experience in Extract, Transform, and Load (ETL) Testing means Data

warehousing Testing.

•Monitored Linux and Unix system logs for apache server and notified the Senior System

administrator when errors occurred.

•Worked in Agile environment.

•Over 6+ years experience in SQL.

•Experience with data validation by executing various queries through SQL.

•Over 6+ years experience in using Microsoft Office Tools mainly Microsoft Excel.

•Experience in White box testing by using the JAVA and PHP languages.

•Experience in developing Test plans, Test Cases for Manual as well as Automated

testing for various business applications to ensure proper business compliance.

•3 years of experience in Automation tool QTP .

•6 years of experience in test management and defect management tool Quality

Center .

•4 years of experience in bug tracking tool JIRA.

•Over 6+ years of experience in Browsers Compatibility using different browsers

like Mozila firefox,Chrome,IE 6/7/8/9/10/11,Safari etc.

•Experience in developing different kinds of frameworks like Data driven

framework, keyword driven framework, function decomposition frameworks

from scratch.

•Extensive experience in Functional Testing, System Testing, Regression Testing,

Usability Testing, Load Testing, Performance Testing, Stress Testing .

•Proficient in writing and executing complex SQL queries for Backend testing.

•Assisted with the development and maintenance of the quality assurance methodologies.

•Experience in writing Stored Procedures to retrieve data from database.

•Excellent understanding of project issues and tracking of issues.

Education:

•B.C.S. (Bachelor of Computer Science) from Shivaji University.

•Completed DAC (C-DAC) with First Class.

•Completed ASP.Net course at SEED.

Technical Skills:

Tools QTP, JIRA,QC.

Database Oracle,MYSQL, SQL Server, MS-Access.

Operating System MS-DOS, Windows 98/2000/XP/7, UNIX, Linux

Web Technologies DRUPAL, PHP, ASP.NET, HTML, Jquery, JavaScript, CSS

Programming Languages .NET, Python, shell scripting, JAVA, C#, PHP

Architecture Web Based Application, Mobile(Android and iOS)

Company Name : JNR Incorporated, Irvine CA

Website Name : www.purchasetoyotarewards.com

Duration : Nov 2013 – 30 Apr 2014

Role : QA and Tester (Provided Production Support)

It's a shopping cart website build for Toyota dealers to order master card, prepaid card and retail

gift cards .This shopping card system is connected with coupa procurement system on Toyota’s

end. PunchOut catalog is a customized eCommerce shopping cart that integrates with Toyota's

Procurement systems through a series of HTTPS posts transmitting predefined cXML documents

that allow for secure authentication and ultimately the transfer of item information from the site’s

cart to the buyer’s purchase requisition.

Responsibilities:

•Read the SRS document and reported the ambiguous requirement to the business

team.To determine the test scenarios of the project.

•Participated in document walk through.

• Provides the first level of service-desk support for end-users within the project.

•Used UNIX, Linux scripts for processes to schedule workflows on Autosys.

•Provied Production support with in the project to the end user.

•Investigated website bugs and interacted with developers to resolve technical support

by usinf QC and JIRA.

•Involved in developing and executing automated test scripts in QTP for Regression

Testing.

•Involved in development of web forms and code behind using HTML, CSS, and PHP

& Drupal on Linux platform.

•Helped out senior system administrator with Linux system administration duties such as

deploying code changes, run system updates, folder ownership changes, making

database configuration changes using vim.

•Performed White Box, Smoke, Black Box, Functional and Regression testing, Back

End Testing.

•Used Data driven framework of QTP to check the Login and card related things

•Performed backend & database testing using MYSQL.

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft

Office.

Environment: (Technology Used): QTP,QC, JIRA, MYSQL, Drupal, Windows 7, Linux, MS-

Office.

Company Name : JNR Incorporated, Irvine CA

Website Name :

Duration : Nov 2013 – 30 Apr 2014

Role : QA and Tester(Provided Production Support)

This website is a Vin Divino Sales Incentive Program for all Sales professionals within a

participating Vin Divino Distributor. Participating Sales professionals will have the opportunity to

earn award points for qualifying sales. Points may be redeemed for a variety of awards via the

program website.

Responsibilities:

•Analyzed system requirements, design and model QA specifications for Interne Base

Application.

• Perform all tests on production applications and prepare recovery procedures for

all applications and provide upgrade to same.

•Involved in the preparation of Test Cases for the project and prepared and executed

various Test cases.

•Developed strategies for effective testing program improvement and automation.

•Performed documentation testing.

•Involved in developing and executing automated test scripts in QTP for Regression

Testing.

•Used function decomposition framework of QTP to check the points transactions in

the website.

•Performed White Box, Smoke, Black Box, Functional and Regression testing, Back

End Testing.

•Investigated website bugs and interacted with developers to resolve technical support

by usinf QC and JIRA.

•Involved in development of web forms and code behind using HTML, CSS, and PHP

& Drupal using Linux Commands.

•Helped out senior system administrator with Linux system administration duties such as

deploying code changes, run system updates, folder ownership changes, making

database configuration changes.

•Used QTP’s frameworks for testing.

•Created test cases for QTP.

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft

Office.

Environment: (Technology Used): QTP,QC, MYSQL, Drupal, Windows 7, MS-Office.

Company Name : JNR Incorporated, Irvine CA

Website Name : http://www.aastrarewards.com

Duration : Oct 2013 – 30 Apr 2014

Role : QA and Tester(Provided Production Support)

This website is an Aastra Sales Incentive Program for all Sales professionals within a

participating Aastra Distributor. Participating Sales professionals will have the opportunity to

earn award points for qualifying sales. Points may be redeemed for a variety of awards via the

program website.

Responsibilities:

•Involved in SDLC.

•Participated in SCRUM meetings with developers.

•Analyzed requirement specifications.

•Prepared Test Plans and Test Cases.

• Provided production support like Quickly and knowledgeably respond to end-

user questions and issues prior to contacting the Shared Service Center.

•Performed White Box, Smoke, Black Box, Functional and Regression testing.

•Investigated website bugs and reported from bug tracking tool QC.

•Helped out senior system administrator with Linux system administration duties such as

deploying code changes, run system updates, folder ownership changes, making

database configuration changes using vim.

•Used Quality Center for Tracking and Logging Defects.

Environment: (Technology Used): QC, MYSQL, Windows 7, MS-Office.

Company Name : JNR Incorporated, Irvine CA

Website Name : Online Banking System

Client : MBNA Bank, Wilmington, DE

Duration : Jan 2013 - Sep 2013

Role : Senior QA and Tester(Provided Production Support)

MBNA has grown from a small regional credit card issuer to become a leading

international financial services company providing personal and business lending and deposit

account products to millions of Customers worldwide. Headquartered in Wilmington, Delaware,

we have operations throughout the United States. Involved in System Testing of Account Link, an

Online Banking Application developed in Active Server Pages, HTML, which enables the banks

customers to access their various accounts through the World Wide Web. Account Holders enter

their Customer ID and Password to access their Checking, Savings accounts. The application

provides the Account Summary (balances, last deposits, etc.), Activity Detail (Transaction

Details) for the various accounts and the ability to transfer funds between the various accounts

using Fund Transfers. The application also allows users to change the account options such as

changing their PIN number, disabling or enabling the ability to transfer funds between accounts,

ATM.

Responsibilities:

• Developed test cases to test the Performance of the application manually.

• Investigated software bugs and interacted with developers to resolve technical

support. Used QTP’s Data driven framework for check the transactions.

• Monitor and provide support to workflows and provide expert knowledge on all

workflow designs.

•Tracked, resolved, documented and communicated testing issues. Created test scripts for

load testing.

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft Office.

•Developed strategies for effective testing program improvement and automation.

• Performed documentation testing.

•Performed White Box, Smoke, Black Box, Functional and Regression testing, Back End

Testing.

•Analyze system requirements; design and model QA specifications for Internet based

application, conducted functional testing, GUI Testing, Back End testing using

QTP. Investigated website bugs and interacted with developers to resolve technical

support by usinf QC and JIRA.

• Involved in developing and executing automated test scripts in QTP for

Regression Testing.

Environment: (Technology Used) : QTP,QC, JIRA, MYSQL, Windows 7, MS-Office.

Company Name : JNR Incorporated, Irvine CA

Website Name : Documbrella :

Duration : May 2012 - Dec 2012

Role : Senior QA and Tester(Provided Production Support)

Document preparation assistance portal. Specialize in assisting business owners and managers

with their corporation startup and corporate maintenance documents.

Responsibilities:

•Involved in Website Testing and Development.

•Involved in preparing Test plan and documentation for System Testing.

• Quickly and knowledgeably respond to end-user questions and issues prior to

contacting the Shared Service Center.

•Developed test cases to test the Performance of the application manually.

•Investigated websites bugs and interacted with developers to resolve technical

support.

•Tracked, resolved, documented and communicated testing issues.

•Developed strategies for effective testing program improvement and automation.

•Performed documentation testing.

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft

Office.

•Analyze system requirements,design and model QA specifications for Internet based

•Application, conducted White box Testing, functional testing, GUI Testing, Back

End testing using QTP, MYSQL.

Environment: (Technology Used): QTP,QC, MYSQL, Windows 7, MS-Office, Drupal.

Company Name : Netsoft Technologies,Kolhapur, Maharashtra,India

Software Name : Telephone Billing & Customer care System ( Bharat Sanchar Nigam Ltd,

India)

Duration : Nov 2010 – Dec 2011

Role : QA and Tester (Provided Production Support)

Worked as Trainee Software Telecom Engineer at Bharat Sanchar Nigam Limited, one of the

most known telecom company in India. I was involved in online Billing Payment. Maintenance

and management of different telecom system software’s like Information Kiosk, Kiosk is just like

an ATM. Telephone bills can be paid through that machine.

Responsibilities:

•Performed White Box, Smoke, Black Box, Functional and Regression testing, Back End

Testing.

• Production support provided the first level of service-desk support for end-users

within the program for usimg the Kiosk.

•Greet all customers pleasantly and ensure compliance to all customer

requirements.

•Interacted with end users to obtain specific system requirements.

•Tested end to end function of modules in Kiosk machine.

•Interacted with end users to obtain specific system requirements. Wrote Test plans

and Test cases for the application.

•Documented all Test cases, Test results and Test procedures.

•Performed Functional and Regression testing.

•Investigated software bugs.

•Reported software defects and interacted with developers to resolve technical issues.

•Performed application builds as and when any modification has been done for release

of any version of the application and release for further testing by developers and QA

Personnel.

•Reported bugs information using bug tracking tool QC and JIRA.

•Modified scripts according to functionality.

•Created QC test cases for various scenarios in the application .

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft

Office

Environment: (Technology Used): QC,JIRA MYSQL, Windows 7, MS-Office.

Company Name : Netsoft Technologies,Kolhapur, Maharashtra,India

Website Name : Acanya Scholarship : acanyascholarship.com

Duration : Aug 2010 – Oct 2010

Role : QA and Tester

The purpose of this website was to collect enrollments of student who had received treatment

using the Acanya product of Valeant Pharmaceutical Company. Once the enrollment window

closed then the Judges had the capability to judge the students based on the applications

submitted.

Responsibilities:

•Participated in SCRUM meetings with developers & analyzed requirement

specifications.

•Involved in identifying test data.

•Prepared Test Plans and Test Cases.

•Uploaded the test cases on QC.

•Performed White Box, Smoke, Black Box, Functional and Regression testing.

Environment (Technology Used): QC, MYSQL, Windows 7, MS-Office.

Company Name : Netsoft Technologies,Kolhapur, Maharashtra,India

Software Name : College Placement Unit

Duration : Apr 2009 - Aug 2010

Role : QA and Tester

Campus interview system for Engineering college, which handles student’s records, company

details, company criteria, shortlist the student based on criteria, send the interview details by

SMS Alerts or email Alerts.

Responsibilities:

•Analyzed requirement specifications

•Prepared Test Plans and Test Cases.

•Performed White Box, Smoke, Black Box, Functional and Regression testing.

•Investigated software bugs and reported through QC.

•When needed prepared web forms using PHP & UNIX commands.

•Executed test cases.

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft

Office.

Environment: (Technology Used): QC, MYSQL, Windows 7, MS-Office, PHP

Company Name : Netsoft Technologies,Kolhapur, Maharashtra,India

Software Name : Airline Reservation System

Duration : Apr 2007 – Mar 2009

Role : QA and Tester

The Airline Reservation system maintains the reservation system of the airplane, which handles

flight company details, timetable of landing and takeoff of the flight, the ticket booking, and the

reserved and available seat details.

Responsibilities:

•Analyzed requirement specifications

•Closely interacted with database team to help in recovery and backups.

•Prepared Test Plans and Test Cases.

•Performed While Box, Smoke, Black Box, Functional and Regression testing.

•Investigated software bugs and reported to Test Director.

•Helped developers to analyze problems.

•Reported the test cases to the Test Leader by writing in the Excel sheet of Microsoft

Office

Environment: (Technology Used): QC, PHP, MYSQL, Windows 7, MS-Office.

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