Project Manager Quality Assurance

MAURICE J. WARING

**** **** ***** ******, ***. E* (727) 642- 6832

Tarpon Springs, Florida 34688 *************@*****.***

SUMMARY OF QUALIFICATIONS

Extensive technical and management experience with a solid academic background in project management and business administration.

Excellent communicator with strong leadership skills and the ability to lead strong project management teams.

Areas of expertise:

Requirements Documentation Software Implementation Project Management

Functional Specifications User Acceptance Testing SDLC

Training Process Improvement Quality Assurance

EDUCATION

MS in Management Information Systems with a Concentration in Business, Nov 2011

Bellevue University, Bellevue, NE

BS in Business Administration May 2004

Clearwater Christian College, Clearwater, FL

PROFESSIONAL EXPERIENCE

Director of Student Finance, Military Affairs & Project Manager “At Large”, Jan 2009 – Present

Everest University Online, Tampa, FL

Led the planning and implementation of a Military student finance process across three locations in a call center using the System Development Lifecycle methodology.

Lead project manager on software implementation project of the student information system database.

Handled multiple projects while meeting strict deadlines.

Negotiated with executive team to agree on project goals.

Collected requirements from business executives using interviews, document and workflow analysis.

Participated in meetings to resolve problems and disputes.

Advanced Excel (formulas, pivot tables, charting / visualizations, VBA and dashboard).

Conducted research and analysis to identify to support the development of the Military division.

Developed user group to conduct user acceptance testing.

Presented results from user acceptance testing to the management team.

Coordinated with IT and the software developer to support CRM additions.

Conducted trainings on the military student finance process.

Provided connection between development team and the testing team through the system development lifecycle.

Developed forecast reports on expected amount of non-Title IV funding.

Participated in cross functional meetings to determine root cause analysis, identify deficiencies, identify area of opportunity and develop solutions.

Prepared Project Charter and conducted project kick off meetings.

Prepared Business Requirement Document and converted into functional specifications.

Managed schedules and collaborated with different team members of the project team.

Review and managed the user testing process

Implement and participate in multiple pilot programs while obtaining feedback from employees to better improve each program.

Prepared project progress reports and status reports and submitted to senior management.

Created and managed the business tuition reimbursement and assistance process.

Assisted with required data analysis, interpretation and document presentation.

Designed Data Flow and Entity Relationship Diagrams using MS Visio

Buyer/Underwriter, Feb 2007 – Dec 2008

Mid Atlantic Finance, Clearwater, FL

Analyzed credit reports to make loan decisions and determine loan terms.

Managed auto loan portfolios; marketed auto loan purchase programs to auto dealerships.

Led department in loan production during six out of seven months.

Senior Credit Manager, June 2005 – Jan 2007

Wells Fargo Financial, Port Richey, FL

Trained new employees on office procedures and position requirements.

Received and processed home, car and unsecured loans.

Interacted with customers to identify needs and negotiate loans to meet those needs.

Promoted to Senior Credit Manager due to high quality work and leadership skills.

COMPUTER SKILLS

MS Office (Word, Excel, PowerPoint, Access, Outlook), MS Visio, MS SharePoint

Organization-Specific Office Management Systems, Internet Search Tools

Familiar with Systems Development and Data Analysis Concepts

Contact this candidate