DEMEANA L. CORNELIUS
QUALIFICATIONS
Over ** years of Mortgage Servicing experience. Highly
organized, self-motivated and detail oriented. Demonstrate
positive customer relations by communicating well, maintaining
a positive attitude, being timely, efficient and continually
looking for ways to improve quality. Effective problem solver,
ability to lead while being a team player. Accurate
alpha/numeric keyboarding skills; type 40+ WPM; knowledge of
various letter style formats; numerical and chronological
filing; dependable; disciplined; responsible; strong
communication skills. Ability to manage multiple priorities
and deadlines. Advance in Windows; MS Office; Access; Power
Point; AS400.
Experience
2013-Present Green Tree Mortgage Servicing Rancho
Cucamonga, CA
Mortgage Loan Servicing Specialist
Organize and Prioritize assigned loans; Negotiate payment
arrangements and offer suggestions on to meet payment
obligations. Identify all potential Loss Mitigation workouts
options and provide accurate information to process HARP, HAMP
& Streamline Modifications. Review loans to determined
regulatory and investor requirements are met with regard to
Loss Mitigation workouts. Complete Loan Modifications, Short
Sales, Private Sales, Deed in Lieu, Quitclaim and Foreclosure
processes. Knowledge of Reg. Z, TILA and RESPA. Proficient in
Microsoft Office/Excel.
2012-2013 Promontory Financial Group/Randstad
Orange, CA
Processor/Auditor
Review customer complaints, mortgage loan documents and
decision files. Validate computations of borrower's
indebtedness and financial condition. Condition loan files for
missing documentation. Review, enter and analyze data in
proprietary case management system, which may include
verification of data against multiple sets of guidelines.
Demonstrate an in-depth understanding of Federal, multi-state
and local mortgage compliance regulations. Conducted Mortgage
Audits working with Government Bureaus of the Department of
Treasury on loan practices and modifications. Proficient in
Microsoft Office/Excel.
2008-2012 Bank of America
Brea, CA
Processor II
Processing and Underwriting Loan Modifications. Familiar with
mortgage investors' matrix and waterfalls Fannie Mae, Freddie
Mac, FHA/VA and private. Knowledge of system applications:
Homebase, Homesaver, iSeries, LAMP, CROSS, ALS, FileNet,
Accruit, FastData, Everett, CEVIS, CSAD, iPortal, MAD, AS400
Microsoft Word, Excel, PowerPoint, Access & Outlook. Full
account ownership from beginning to end with a portfolio of
over 300 clients. Demonstrates leadership and the ability to
work in a fast pace, high volume environment and well to adapt
to change.
2006- 2008 Freemont Investment & Loan
Ontario, CA
Loss Mitigation Specialist
Evaluate borrowers request for loan modifications and short
sales to determine financial risk and final approval decision.
Perform 30-120 day collection practices for over 300 accounts.
Ability to prioritize and multi task. Advanced Microsoft Excel,
Access, PowerPoint, and Word skills.
Education
University of Phoenix San
Bernardino, CA
Master Certification in Human Resource Management
Masters in Business Administration
California State University San Bernardino, CA
Bachelors in Real Estate
Bachelors in Finance
To The Hire Recruiter:
I am actively seeking a position a Mortgage Processor or Underwriting
position. I have over ten years of mortgage and loss mitigation
experience, assisting and executing Loan Modifications, Short Sales
Negotiations, Deed in Lieu, Forbearance Plans, Cash-For-Keys, Partial
Claims, FHA Streamline Modifications/Refinance, HAMP, Making Home
Affordable, FHA's Home Affordable Modification, Imminent Default
Programs, REO, Bankruptcy Chapters 7, 11 & 13, and VA Mortgage Loans.
I have worked with various investors and types of loans: Fannie Mae;
Freddie Mac; Bank of America; GMAC; Countywide; Wells Fargo; Chase;
V.A. ; Mobile Homes; Lot Loans; 2nd loans, and Equity Loans. I have
worked with Government Bureaus Office of Currency Comptroller and
Department of Treasury on Servicers and Mortgage audits. I am
knowledgeable of real estate Financing and Servicing laws. I
communicate well with Real Estate Brokers/Agent; Title companies;
Attorneys; Insurance Companies; Bank Officers and Paralegals. Familiar
with Mortgage documents: Title, Deed and Trust, BPO, Escrow Documents,
Notices of Default and etc. I am well trained with the regulatory
requirements: Regulation B (Equal Credit Opportunity), Home Mortgage
Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit
Reporting Act, Bank Secrecy Act injunction with the USA Patriot Act,
Anti-Money Laundering and Customer Information Program, Right to
Financial Privacy Act and Regulation Z (Truth in Lending Act- TILA). I
would be a great asset and candidate for your company. I want to
continue developing my skills and experience as well as learning new
ones. I'm really looking forward to hearing from you.