Customer Service High School
Resume:
I SA IA H L. WI LSON
*********@*******.***
Profile : E nthusiastic and hardworking high school graduate who is seeking a stable position
i n an organization where my technical skills, reliability and trustworthiness can be utilized.
Worked for an international transport firm and gained a good understanding of professional
business practices. I am a motivated self-starter, independent worker, and a team player. I
handle responsibilities in an entry-level administrative position competently.
Education: H umble High School Graduate - May 2008, presently studying at DeVry
U niversity – Houston to achieve a Bachelor’s Degree in Computer Information Systems with a
concentration of Information Security Systems.
T echnical Skills: Windows NT and Windows 2000, XP and Vista software. Excellent
u nderstanding of computers with wpm 45, Internet surfing, experience installing software and
m usic files for electronic devices, i.e., for cameras, cell phones, and iPods. Experience in
technical support with TV /Cable installation and Trouble-Shooting, knowledgeable of LED
and LCD TV’s and set up as well.
Experience:
T ransCore December 2013 – Ma rch 2014
( Image Review Clerk)
Providing data entry at very high speed using 10 key stroke
Customer Service
Wholesale Roofing Supply A pril 2013 – August 2013
(Warehouse Worker/Material H andler)
Forklift Driver / Unloader
Prepare orders for roofing contractors
Maintain Warehouse
Westinghouse Digital Entertainment J anuary 2012 – December 2012
(Customer Support Representative; Junior Lead/Supervisor)
Case management, email web cases and creating email templates for case management.
Assist customers with customer / technical support over the phone; inbound and
outbound calls.
Place and control part orders
Natural Pawz September 2011 - December 2011
(Warehouse Worker/Material Handler)
Inventory control on product
Loading and receiving
Prepare orders for customers
S.E.C Energy Products and Services A ugust 2011 – September 2011
(Warehouse Worker/Material Handler)
Build and set up industrial shelves for inventory
Assist with preparation of inventory for warehouse
Prepare warehouse for company
H ewlett-Packard (Man Power) December 2009 – August 2011
(Warehouse Worker/Material Handler)
Unloading /Receiving
Stock assembly l ine and assist l ine director with orders.
Validate and verify all material and product that is unloaded
References:
Anita Barnes: 281-***-****
Wayne Scott: 832-***-****
M ark Walker: 713-***-****
Contact this candidate