Sales Representative Management

Chipungu Richards

**** **** ****** *****, ******* FL 32821 Home: 407-***-**** Cell: 917-***-****

********.********@*****.***

Experienced, confident, resourceful professional, with an academic background in human resource

management and hands -on experience in recruiting and working with senior level professionals.

Education /Professional Development:

2007-2010 JOHN JAY COLLEGE OF CRIMINAL JUSTICE New York, NY

(MPA)- Master in Public Administration w/ concentration in Human Resource

Management

Recruitment and Retention Practices Career Development Business Ethics Employment

Laws Business Laws Compensation and Benefits Management Strategic Planning and

Implementation Risk Management and Insurance

1999-2005 JOHN JAY COLLEGE OF CRIMINAL JUSTICE New York, NY

( BA )Bachelors of Arts- Pubic Administration Concentration: Human Resources

Management

Relevant Experience:

VERIZON WIRELESS

10/2008- 08/2013 HR Recruiter New York, NY

• Managed recruiting process, executed staffing plans to meet labor demands.

• Partnered with business leadership to drive recruiting strategies for open positions.

• Developed and managed strategic on-line recruiting presence to gain visibility and attract

qualified candidates.

• Sourced out for talent through multiple channels; social networking, employee referrals,

internet, etc.

• Coordinated and delivered assessment tools where applicable and evaluated candidates

utilizing appropriate tools and techniques.

• Ongoing feedback to hiring managers, candidates, and other HR personal

• Work closely with HR and managers and support personnel by providing assistance with

HR process matters.

• Prepared and analyzed cost reports, staffing reports, compliance and training reports and

other data

• Assisted in New Employee Orientation where, processed paperwork and e-verify

documentation,

• Prepared new hire packets and following up with new employees

• Developed ETR program(earn the right) for region

• Prepared offer letters, forms and other documents; maintained copies of documents

• Provided ongoing feedback to hiring managers, candidates, and other HR personal

• Ensured alignment of recruiting activities with business goals and objectives.

VERIZON WIRELESS

03/2007-10/2008 Sales Representative New York, NY

• Exceeded quota/revenue target for net activations, customer renewals, accessories,

handsets, and enhanced services.

• Demonstrated equipment functions and network capability.

• Performed rate package evaluations and propose solutions that best benefit the company

and the customer, Maintain and grow existing customer base and manage churn.

• Contact existing customers for contract renewals, and various data, accessory, and

handset up sell opportunities.

Ensure customer satisfaction and resolve all customer issues and concerns

• Prospected within accounts as well as potential accounts for new business.

• Strategically drove growth within financial accounts.

• Focused on business continuity strategies as well as global mobility solutions

within accounts

• Managed multiple enterprise accounts with Verizon Enterprise Solution (VES)

support.

• Worked with Data Solutions Architect to position varies mobile device

management solutions to existing base

Simon and Newman Law firm

09/2003-09/2005 Intern New

York, NY

• Reported to the President and Senior Vice President of the company.

• Responsible for organizational effectiveness around planning and scheduling corporate

calendars.

• Facilitated all travel arrangements and the management of projects as request.

• Created reports and business writing strategies on meetings/events attendance,

participation rate and leadership surveys.

• Vender management

Skills:

Strong organizational skills, self-motivated and detail oriented

Ability to be highly flexible in a fast-paced environment,

Strong working knowledge of computer systems, e.g. Word, Excel, Outlook, Advance Microsoft

Office proficiency, Taleo, PeopleSoft HRMS, CRM and Salesforce and database management

systems.

Ability to communicate guidelines, policies and procedures.

Ability to handle multi-tasking with the ability to comprehend complex processes.

Strong project management skills

Contact this candidate