Sales Engineer

PETER M.

SADEJ

**** *** ****** *****, ******, NC 28173 • 631-***-**** E-mail **********@*****.***

Professional Profile

Solution driven professional with experience in project management, sales,

customer support, and technical support for all sizes of companies and

i ndividuals.

Customer focused, organized, self-starter with effective customer service skills

and demonstrated ability to manage technical aspects and pre-sales projects,

and provide project management of production projects.

Architect cost effective tailored solutions, build relationships, communicate

solutions and product offerings, and provide technical expertise, support and

t raining to sales and customers.

Problem solver with proven aptitude to analyze and t ranslate complex customer

requirements and business problems and design/ implement innovative

solutions.

Works well with staff and customers, capable of t ranslating complex technical

j argon into language for non technical audiences to deliver presentations, demos

and t raining.

Willing and able to learn new tasks and systems quickly.

H istory of international t ravel, willing to t ravel.

Areas of Expertise

Project Management

Requirement Management

Technical Pre-Sales

Presentations

Product Implementation

Satellite Communications

• MSS

Marit ime

Fixed

Mobile

• FSS

Marit ime

Fixed

Mobile

System Experience and Proficiencies

Inmarsat

• BGAN

• Fleet Broadband

• Mini-M

• GAN

VSAT

• Advent

• Anacom

• Andrew

• Comtech

• STD A

• STD B

• STD C

• STD M

• Seatel

• Smart Dish

• Swedish

• Vertex

• Winegard

• iDirect

• iNetVu

• Paradise

• Prodelin

•

Thuraya

Aces

Microsoft Visio

Iridium

Globalstar

Microsoft Office suite

Professional Experience

Owner, Above All Satellite Solutions, Waxhaw, NC, Jan 2012 to Present

Providing consulting service

o Project Management

o Sales- RFQ responses, Site surveys, Demos and Trade shows

o Service/ Support- Remote and onsite both domestic and international

o Training- Sales, Operator, Installation and Diagnostics

o Network Management and Monitoring

Americas Regional Specialist, Horizon Globex(Horizon Group), Charlotte, NC, Jan 2010 to Jan

2012

Transferred from Satcom Global VSAT division to Horizon Globex reduced

bandwidth product division.

Trained in ternal sales staff, technical staff and US Dealer network on new

Horizon product line.

Supported sales staff on sales presentations and technical demos of product

l ine.

Assisted sales department setting up, and running dealer conference and

p resented Horizon product.

Provided technical support to in ternal staff and clients.

Created installation, quick start and operator documentation for product line.

Procured, programmed and managed iPads with presentations and manuals for

G lobal sales staff.

Updated H UB equipment and customer devices to latest software levels in-

house and with site visits.

In terfaced with key service providers to correct service issues and maintain

h igh levels of availability.

Designed, procured and built demo Horizon ki ts for the global sales staff.

Managed safety equipment and services, facilities, alarm systems and access

control system.

Attended t rade shows to assist with setup and coordination at the show and

support sales.

Assisted sales team in providing proposal and drawings which integrated the

companies Horizon product line with their satelli te communication products .

VSAT Sales Engineer / Application Engineer, SDN Global/ Satcom Global(Horizon Group),

Charlotte, NC, July 2008 to Jan 2010

Relocated from New York to Charlotte area to assist Satcom with the

i ntegration of SDN in to the Satcom Group and reduced Above All Satellite

client base to Satcom and few key clients to focus on Satcom business.

Supported Sales team on demos and at t rade shows.

Generated client proposals.

Attended and presented at t rade conferences.

Provided Support to Asia Pacific offices with new mari time VSAT product line

and did an emergency service visit to vessels in four count ries to analyze and

correct operational issues followed by supporting sales at a t rade show in Dubai

before returning to the US.

Key contributor to concept, proposal, multi-stage t r ials of mari time VSAT

p roject for Marathon oil.

Project managed initial production stages of Marathon project and worked

closely with vendors such as Seatel and local fabricators to establish aggressive

delivery schedules before handing over to operations staff.

Worked with European managers to develop a strategy to deploy new Horizon

VOIP technology in to existing client base currently utilizing SIP.

Managed facility rehab and re-allocation to reduce overhead by reducing total

leased space.

Worked with vendors to recertify computer center fi re detection systems, safety

equipment and implemented safety procedures.

Trained SDN sales staff and assisted with proposals on MSS product line being

i ntegrated into their product line up by Satcom Global who purchased SDN in

M ay of 2008.

Owner, Above All Satellite Solutions, Smithtown, NY, Oct 2006 to July 2008

Established Above All Satellite Solutions to distribute, install, service and

p rovide services over various satelli te networks to clients in the greater New

York area.

Oversaw all aspects of business including sales, service and installations.

Performed demos, t raining and repair services for client base.

In terfaced with vendors to resolve product failures, delivery schedules and

negotiated pricing.

VSAT Sales Engineer / Application Engineer, Satcom Distribution, Deer Park, NY, July 2002 to

Oct 2006

Established initial company involvement in ongoing VSAT sales and support

business.

Secure new sales by assessing customer needs and proposing a solution that

met clients current needs while still considering future requirements.

Provided technical support to the sales team and customers.

Performed demonstrations and t raining for internal staff and clients.

Researched and specified the purchase of VSAT systems, system sub assemblies

and non standard equipment .

In tegrated, installed and tested new and existing customer equipment.

Assigned to team which was involved in Satcom’s initial entry into VSAT which

managed vendor relationships and installed, maintained, operated, diagnosed

and repaired the equipment for Saudi Royal family and high level Saudi

m inistries due to my past history of problem solving and customer focus.

Operations Manager, O’Gara Satellite Networks, Deer Park, NY, December 1997 to July 2002

Promoted from Quality Test Manager due to my past efforts and long hours

working with vendors, customers and co-workers to meet and exceed aggressive

schedules.

Managed all aspects of manufacturing facility including production, purchasing,

i nventory, accounting, HR, shipping and receiving.

Established procedures for production test, inspection, shipping and receiving.

M anaged vendor relationships to correct and improve defects and quality issues

and to establish production schedules.

H i red and t rained new employees.

Served as liaison to corporate offices in the UK.

Repair Depot Supervisor, Cubic Corporation, NY, NY, July 1994 to December 1997

Coordinated shop operations including reporting, budgeting and purchasing.

Trained shop technicians and Transit Authori ty personnel.

In terfaced with Transit Authority on material status, schedules and orders.

In terfaced and t rained with out of state production facilities.

Managed recycling program of scrap tu rn-styles removed from the t ransit

system.

Owner, Sun-Com, Lake Mary, FL, September 1993 to August 1994

Established Sun-Com to distribute, install, service and provide services over

I nmarsat’s satelli te networks.

Oversaw all aspects of business including sales, service and installations.

Performed demos, t raining and repair services for client base.

In terfaced with vendors to resolve product failures, delivery schedules and

negotiated pricing.

Supervisor/ Service Manager, Nav-Com (Magnavox Corp), Deer Park, NY, May 1989 to August

1993

Oversaw all aspects of the test and service departments as well as performing

operational tasks.

Provided customer support.

Maintained high quality standards by coordinating with vendors and managing

i nternal staff.

Trained customers on the set up, use, maintenance and repair of Inmarsat A

terminals.

Line Supervisor/ Service Manager, Hazeltine Corporation, Greenlawn, NY, July 1985 to May

1989

Tested, diagnosed, repaired and modified IFF radar surveillance equipment.

Tracked progress of materials in test department.

Established production test schedules to meet production schedules set by

management.

Prepared status reports.

Supervised and t rained the APX 76 test department personnel.

Ran safety t raining for facility.

Education and Training

University and College degrees and training

Associates Degree of Applied Science in Electronics, Nassau Community College,

Garden City, NY, Dec 1984

Certificate in Tele-Communications and Data Communications, S UNY

Farmingdale, NY, Dec 1987

Employer and Vendor training

ND satcom, Germany, VSAT system design and operation.

Seatel, Concord, CA, S tabilized Mari time VSAT systems installation, Operation

and Service.

Inmarsat, BGAN sales t raining.

Inmarsat, M VS facility in N J, BGAN operation.

Hughes, Deer Park, NY, H ughes BGAN operation.

Thrane & Thrane, Denmark, T hrane Mini-M operation and Maintenance.

Nera, Oslo, Norway, Nera Mini-M Operation and Maintenance.

Magnavox, Torrance, CA, I nmarsat A Mari time Operation and Maintenance.

Horizon, B aar, Switzerland, Horizon Suite Operation, Maintenance, Sales and

System Management.

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