Customer Service Quality Control

Byron A. Thurman

Byron A. Thurman

***** ********* **, ******* ** 77084

832-***-**** (mobile)

************@*****.*** (e-mail)

Team oriented and market driven assistant with proven ability to work well with others and exceed

SUMMARY

expectations.

EMPLOYMENT HISTORY

09/2013-PRESENT VARIOUS TEMPERARY AGENCIES

Forklift Operator

11/2012-08/2013

Mitsubishi Caterpillar Forklift America(MCFA)

ASSEMBLER

• Forklift Operator (stand up and sit down)

• Crane Operator

• Built/Assembled different kinds of forklifts (stand up and sit down)

• Married mast to forklift

• Sub assembly

10/2011-06/12

Municipal District Services(Water Company)

CREW MEMBER

• Installed/Repaired water main lines and tap lines

• Quality Inspection for company products

• Water valve shut offs/on

• Inventory checks

02/2010-09/2011 VARIOUS TEMPORARY AGENCIES

PROFESSIONAL TEMPORARY

• Forklift Operating

CAREER TEMPORARY

Byron A. Thurman

• Performed basic Receptionist duties

• Answered incoming calls on multi-line phone system

• Hostess

• Took orders and served food

• Cleaned tables

• Customer service

• Managed customers records by account filing

• Performed basic warehouse work

• Duties included loading and unloading warehouse trucks

• Lifted containers and/or packages

• Inventory Control

• Quality Inspection

• Shipping and Receiving Quality Control Specialist

• General Crew Member

02/ 2009-12/2009 WALMART, HOUSTON, TX

COURTESY ASSOCIATE

• Assisted customers and helped them locate merchandise in different areas of the store

• Responsible for pricing inventory

• Prepared Seasonal End caps

• Worked a pallet jacks

High School Diploma

EDUCATION

CERTIFICATIONS

OSHA Compliant Certification(Forklift operator)

• OSHA 29 CFR subpart N-Materials

• Handling and Storage.

• 1910.178-Compliance. Maintenance.

• Inspection and Training

SKILL LEVEL

Byron A. Thurman

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Microsoft Office Excel Lotus Notes

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Microsoft Office Word MS Dynamics Great Plains

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Microsoft Office PowerPoint Multi-Line Phone Systems

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Microsoft Access Microsoft Outlook

• Real Tim

REFRENCES UPON REQUEST

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