Customer Service Manager
Resume:
Mariana C. Sanchez
*******@*****.***
Elk Grove, CA 95624
Cell: 916-***-****
Career Objective
To obtain an Office Clerk position.
Skills and Abilities
Over 5 years Office Professional telephone Great leadership
Clerk experience etiquette skills
Detailed-oriented Reliable Can type 30 WPM
Appointment scheduling
Dependable and Ability to work alone Fast learner
responsible or group setting
Organized
Experience
Customer Service
Provided fast and quality customer service to over 60 consumers on a daily
basis.
Proficiently operated multi-line telephone systems and accurately took
messages transferring telephone calls to appropriate personnel.
Answered consumer questions, directing to proper departments for answers.
Attended employee group meetings on a weekly basis.
Accurately operated cash register balancing till before and after job
shifts.
Kept work area organized and clean everyday
Made large amounts of money drops in company vaults.
Housing Manager
Correctly manage household budgets.
Appropriately set up medical, business, school, and home-related
appointments.
Consistently keep residence organized, clean and safe.
Receive and mail out important documents, according to specifications.
Keep important documents organized and neat
Answer telephone calls professionally, taking messages as needed.
Use computer, on daily basis, for business-related purposes
Employment History
Document Prepper SyTech Solutions Elk Grove, CA 04/2014 - 5/2014
Housing Manager Self-employed Elk Grove, CA 08/2007 -
Present
Cashier AM PM Elk Grove, CA 10/2006 -
08/2007
Cashier Longs Drugs Elk Grove, CA 01/2006 -
09/2006
Education and Training
Elk Grove Adult Community Education, Sacramento CA - GED
Contact this candidate