Human Resources Nursing Home
Resume:
Robert V. Villaluz
**** ***** ******, ******* ***** CA 90278
***************@*******.***
Profile:
Health care management professional with a career path in healthcare and human
resources administration and business operations. Strengths include policy setting, project
management, budget control, vendor negotiations, human resources, process
improvements, program development, and facility expansion. Well regarded as a dynamic
group motivator and performance coach with proven accomplishments in the areas of
organizational and leadership assessment, workforce competency training, recruitment
and retention, in-service training, and workshop development.
Experience
Administrator
Imperial Crest Healthcare Center
Hawthorne, CA
November 2012 – April 2014
Directing the operation and administration of a 105-bed long-term care facility with a 36-
bed sub acute unit. Oversea the facility’s annual budget. Recruit, hire, train and evaluate
staff for both buildings while maintaining low turnover rates. Ensured full adherence to all
company policies and state/federal regulations. Managed all aspects of state and federal
government survey processes. Plan, implement, evaluate and direct all of the facility’s
programs and operations.
• Develop a plan to achieve and maintain high census.
• Direct a team of professionals to promote quality healthcare.
• Analyze key workforce indicators to identify opportunities for improvement.
• Initiate in-service trainings resulting in safer practices and dramatically improved
communication and teamwork.
• Operate the facility within budget while sustaining profitability.
• Work with the department head in hiring personnel and assures that there are
adequate numbers of staff to meet the needs of the resident on a twenty-four hour
basis.
• Use diplomacy but firmness in settling any disputes, complaints, etc. concerning
personnel or residents or families.
• Evaluate the performance of each employee with the department head and discuss
the evaluation with the employee, when needed.
Assistant Administrator
Country Villa Rehabilitation Center
Los Angeles, California
September 2011 – August 2012
Responsible for assisting the Nursing Home Administrator with the operation and
administration of 174 bed skilled nursing facility that includes a clinical complex and Sub
acute Unit. Main duties include assisting with compliance financial management, strategic
planning, human resources, marketing, public relations, quality improvement, regulatory
management, innovation, education, as well as policy and procedure development.
• Had positive state and federal licensing surveys ensuring compliance with all
federal and state regulations.
• Coordinated workforce management objectives with a focus on individual,
departmental, facility-wide initiatives and team concepts.
• Initiated in-service trainings resulting in safer practices and dramatically improved
communication and teamwork.
• Created incentive programs for employees to optimize staff performance.
• Significantly reduced cost expenditures resulting in a steady revenue climb.
• Worked with the department head in hiring personnel and assures that there are
adequate numbers of staff to meet the needs of the resident on a twenty-four hour
basis.
• Used diplomacy but firmness in settling any disputes, complaints, etc. concerning
personnel or residents or families.
• Evaluated the performance of each employee with the department head and
discuss the evaluation with the employee, when needed.
Administrator
Country Villa Terrace & Terrace Assisted Living
Los Angeles, California
November 2008 – September 2011
Directed a 49-bed long-term care facility and 85-bed Assisted Living connecting facility,
oversaw both facility’s annual budget. Recruited, hired, trained and evaluated staff for
both buildings while maintaining low turnover rates. Ensured full adherence to all
company policies and state/federal regulations. Managed all aspects of state and federal
government survey processes. Planned, implemented, evaluated and directed all of the
facility’s programs and operations.
• Had positive state and federal licensing surveys ensuring compliance with all
federal and state regulations.
• Directed a team of professionals to promote quality healthcare.
• Analyzed key workforce indicators to identify opportunities for improvement.
• Developed a plan to achieve and maintain high census.
• Initiated in-service trainings resulting in safer practices and dramatically improved
communication and teamwork.
• Created incentive programs for employees to optimize staff performance.
• Operated the facility within budget while sustaining profitability.
• Works with the department head in hiring personnel and assures that there are
adequate numbers of staff to meet the needs of the resident on a twenty-four hour
basis.
• Used diplomacy but firmness in settling any disputes, complaints, etc. concerning
personnel or residents or families.
• Evaluated the performance of each employee with the department head and
discuss the evaluation with the employee, when needed.
Assistant Nursing Home Administrator
Vermont Care Center – Unified Services
Torrance, California
July 2004 to November 2008
Responsibilities were assisting the Nursing Home Administrator with the daily functions of
operation and administration of 200 bed skilled nursing facility. Main duties include
assisting with strategic planning, human resources, quality improvement, regulatory
management, as well as policy and procedure development, specifically Utilization Review
management and marketing/census growth, public relations.
Assistant Nursing Home Administrator
Heritage Rehabilitation Center – Unified Services
Torrance, California
June 2003 to July 2004
Assisted the Administrator with the daily functions of operation and administration of 126
bed skilled nursing facility with high census turnover. Main duties include overseeing case
management and Quality Assurance. Strategic planning with census development and
public relations.
Education:
California State University, Dominguez Hills
Bachelor of Arts in Business Administration
Graduated May 1993
Certification and Licensure:
Licensed Nursing Home Administrator # 7156
References available upon request.
Contact this candidate