Project Manager Customer Service

Sean R. O'Connor 781-***-****

WEST PALM BEACH, FL 33412

************@*******.***

Senior Operations Executive

Plant Management / Supply Chain / Planning/Scheduling

Quality Assurance / Materials Management / Purchasing

Senior Operations Executive with 20+ years experience creating/leading high-

performance teams within zero fault tolerance regulated manufacturing

environments in start-ups as well as mature organizations. A recognized

leader with proven ability to provide effective communications and exceed

organizational goals. Experienced in MRP implementations to get better

informational visibility into operations. Proven ability to adapt my

skills to new and different industries. Results orientated team player

with the ability to manage the cross-functional activities required for

success. Aerospace Engineering, University of Notre Dame. MBA.

. Improved customer service from 12% to 99%.

. Reorganized production department to increase output 460%.

. Reduced physical inventory variance from $1.1M to $35K

. Increased on-time delivery of raw materials to customer from 50% to 85%

Key Skills: Operations Planning / Analysis - skilled at developing

performance measurement systems to highlight driving metrics.

Continuous improvement - effective analysis of current status with

identification of areas of improvement.

Project Management - strong teamwork and communication skills for

completion of cross-functional projects

Selected Achievements

. Developed integrated forecasting and production scheduling tools as

part of Sales and Operations Planning (S&OP) process. Actions improved

Customer Service from 12% to 99%.

. Reorganized production department. Replaced individual approach with

work cells to increase production output 460%.

. Reorganized manufacturing operations to eliminate order backlog and

improve on-time delivery percentage from 45% to 97%.

. Rapidly implemented modern inventory system capable of handling over

11,000 stock keeping units (SKU's) to support weekly resupply of 35

retail stores.

. Reduced raw material inventory. Analyzed inventory for improvements

and cost savings. Actions resulted in reduction of physical inventory

variance from $1.1M to $35K.

. Analyzed internal on-time delivery of raw materials. Formed a team to

evaluate existing process and identify areas of improvement. Increased

on time delivery of raw materials from 50% to 85%.

. Formulated and managed an inventory tracking system for a critical raw

material. Simple yet effective system eliminated stock-outs of

critical raw materials.

. Reorganized materials management department in face of layoffs.

Redefined workload to process similar output with 40% fewer people.

. Created and implemented Operations performance metrics. Enabled

executive management visibility into operations leading to stronger

awareness of operational capabilities.

Sean R. O'Connor Page 2

Professional Experience

Owner/Principal, Sales Peek, West Palm Beach, FL

2013 -

Supply Chain / Operations consulting company

. Resolved end of month inventory reconciliation discrepancies for

aerospace manufacturer.

Director of Materials and Supply Chain, Stanton Optical, Palm Springs, FL

2013 - 2013

Privately held Eyeglass Manufacturer serving a national retail

chain of stores

. Implemented modern inventory system handling over 11,000 stock

keeping units (SKU's).

. Reorganized manufacturing operations to rapidly improve on-time

delivery from 45% to 97%.

Director of Operations, Perrigo, Lake Worth, FL 2007 - 2012

Private label manufacturer for health care and pharmaceutical

markets. $2 billion in revenues.

. Developed and implemented forecasting and scheduling tools as part

of Sales and Operations Planning (S&OP) that improved customer

service levels from 12% to 99%.

Head of Supply Chain, Swiss Caps, USA, Miami, FL 2006 -

2007

Private label soft gelatin manufacturer for vitamin and

pharmaceutical markets.

. Reduced raw material inventory from $4.6 million to $3.6 million by

identifying cost savings and opportunities for increased inventory

utilization.

Director of Materials and Logistics, Antigenics, Lexington, MA

2004 - 2006

Biotechnology company manufacturing personalized cancer vaccine.

. Successful implementation of Oracle MRP system as Project Manager

of a cross-functional team that delivered full system functionality

on time and under budget.

Director of Mfg / Director of Materials, ArQule, Woburn, MA

1999 - 2004

Chemical based drug discovery company. $60Million in revenues.

. Reorganized manufacturing operation to increase production output

460%.

Manufacturing Project Manager, Genzyme, Allston, MA 1995 -

1999

Biotechnology company manufacturing treatment for Gaucher's

disease.

. Successful implementation of first MRP system as Manufacturing Lead

on implementation team.

Quality Assurance Manager, NutraMax, Gloucester, MA 1992 -

1995

Private label manufacturer of personal health products.

. Completed two FDA inspections with no adverse comments as QA

Manager.

Submarine Officer, U.S. Navy, New London, CT 1987 - 1992

Provide strategic nuclear deterrence.

Education

BS. Aerospace Engineering University of Notre Dame, South Bend, IN

MBA. Salem State College, Salem, MA

Contact this candidate