Customer Service High School

Griselda Gutiérrez

*** ********* *****

Corona CA, 92879

Email ************@*****.***

Cell 951-***-****

Objective

To obtain a position where I can continue using my customer service skills and

hardworking ability to benefit your organization and improve my profess ional growth.

Skills

Customer Service, Cashier and Warehouse

Cash Handling, Clerk Merchandiser, Stocking, Cleaning, Inventory

Excellent communication, strong work ethic and professional attitude

Entry level-computer, typing, phones, email skills

Ability to follow safety and sanitation guidelines and procedures

Organization and responsible, flexible, energetic, self-starter team player

Work efficiently without direct supervision and within a team or individually

Critical thinking and problem solving

Work Experience

McKesson Corp, Ontario, CA

Warehouse Material Handler,

November 2007 to November 2011

Handled and packaged specialized medical orders efficiently. Pulled orders and verified

material. Packaged, inspected and boxed parts. Label sealed and sent boxes to

shipping. Packaged boxes and prepared for UPS shipments. Organized orders for

delivery area. Maintained inventory controls by checking stock location orders and

printing requests for supervisors. Handled equipment such as a RF scanner gun to read

orders and locate merchandise. Maintained cleaning duties: sweeping workstation and

removed trash. Maintained a clean-work station at all times. Assisted supervisor wit h

Spanish speaking staff and with tra ining them on new stations.

Rite Aid, Riverside CA

Cashier/Photo Dept. Clerk/Customer Service

June 1999 to March 2004

Responsible for front counter register duties. Operated register and per formed checkout

procedures. Maintained the registers clean and organized. Provided outstanding

customer service, translated for Spanish speaking customers. Answered questions

about store policy and refunds. Issued refunds and store credits. Organized and

stocked merchandise on shelves. Handled go backs . Set up store for next business

day. Set up new merchandise displays and promotions. Marked and priced products .

Photo department duties: Developed photos. Cleaned equipment and restocked with

supplies. Contacted customer when orders where ready. Answered phones and took

messages.

Education

Santa Ana High School, Santa Ana, CA-Diploma

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