Everett Heard
Computer Operator/Mail Spec - Progressive Insurance
University Heights, OH
*************@*****.*** - 216-***-****
WORK EXPERIENCE
Computer Operator/Mail Spec
Progressive Insurance - 2007 to Present
Responsibilities
-Operate document processing machines/computers (Kern 2500, 3000, 4000).
-Operate large IBM printers.
-Make sure all documents are up to progressive standards to send out.
-Use of computer application to make sure all documents are accounted for.
-Use of a pallet jack multiple times a day
Applicator
TruGreen ChemLawn - 2004 to 2004
Responsibilities
-Drive company vehicle providing customers with pre-scheduled lawn and landscape applications
-Call customers and schedule lawn servicing appointments
Garden Specialist
The Home Depot - Streetsboro, OH - 2001 to 2003
Responsibilities
-Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
-To have product knowledge, providing information on product features, and knowing related items to sell an
entire project.
-To greet every customer in my department, and know how to handle basics in adjacent
departments.
-Maintain the in-stock condition of assigned areas, and ensure that it is clean,
shoppable, and safe.
Intern
Ameritech - 1999 to 2000
Responsibilities
-Enter data by inputting alphabetic and numeric information using an established
procedure and through a detailed web based interface.
-Maintain data entry requirements by following data program techniques and
procedures.
-Verify entered data by reviewing, correcting, deleting, or reentering data.
-Combine data from multiple systems when information is incomplete and purging files to eliminate duplication
of data.
-Maintain operations by following policies, procedures, and reporting needed changes.
EDUCATION
Kent State University
2000 to 2003
University Of Cincinnati
1997 to 1999
Solon High School
1993 to 1997