Michelle J. Romero
***************@*****.***
Pomona, CA 91767
OVERVIEW/OBJECTIVE
My objective is to obtain a challenging position where my experience will be a contribution
to a prestigious company.
SUMMARY OF QUALIFICATIONS
• Excellent presence; ability to present a high-quality image of an organization. – Stellar Customer
Service provider.
• Highly communicative individual capable of establishing a positive rapport with all types/levels of
people; highly effective team player that understands the value of working together towards a
common goal.
• Self-Motivated; functions well under pressure, independently or in a team environment.
• Ability to perform multiple tasks simultaneously with a high degree of accuracy and efficiency.
• Dedicated to providing the highest possible professional service, and welcomes the challenge of new
projects.
• Organizational: Very well organized and comfortable working in a multi-tasking, project-oriented
environment.
• Use proficiently the following computer application programs: Microsoft Word, Microsoft, Excel,
Microsoft Outlook, QuickBooks, Peachtree and PDF.
• Able to 10 key by touch and type 75 WPM
EXPERIENCE
South Coast Beverage Service : 12/29/09- 05/1/14
Anaheim, CA
Billing Manager / Dispatcher
• Process invoices, billing, turn in reports
• Scheduling and dispatch technicians for jobs
• AP/AR reconciliation
• Organize workflow for staff to process in customer billing internet systems
• Process of Warranty parts for payment from customers
• Organize, process and input technicians times for payroll
RGIS Inventory: 09/01/09-02/01/10
Upland, CA
Auditor – Staff Entry Level
• Accurately count and scan inventory
• Work in various locations during both regular and after hours
• Assist Project Managers
Vons: 09/02/07-09/2009
Anaheim Hills, CA
Produce Clerk - Checker
• Employed as a Produce Clerk working mostly third shift
• Originally hired as a checker
• Trained in various departments such as Floral, Bakery and Deli
Sign and Close: 06/02/05-09/21/07
Norco, CA
Executive Assistant – Account Manager
• Assistant to President of company, John Feringa
• Work closely with mortgage brokers, processors, account executives, title insurance, loan officers and
underwritng
• Organize and schedule daily itinerary for company President
NACC: 05/2003 –10 /2005
Dispatcher – Security and Surveillance
• Alarm center dispatcher for Tyco Securities
• Monitor and evaluate residential and commercial alarms nationwide
• Trained on procedures pertaining to priority alarms and video monitoring
EDUCATION
Ontario High School, Ontario CA
Mt. San Antonio College, Walnut CA Major:Chemistry
Golden West College, Huntington Beach CA Certificate for Police Dispatch
*References available*