Administrative Assistant Customer Service

CRYSTAL M. PERKINS *********@*******.***

*** **** ***** ****** ? Bronx, NY 10467 ? 347-***-**** 347-***-****

KEY STRENGTHS AND SKILLS

. Organizational: Very well organized and comfortable working in a multi-

tasking project-oriented environment; known as a "highly organized and

productive employee".

. Communications: knowledge in English and Spanish; proven communication

abilities, both oral and written; a highly effective team player that

understands the value of working with all levels of employees.

Computer literate: MS Office Professional, Outlook, Internet, SEO. Adobe

Creative Suite, (HTML, CSS,) AutoCAD, WordPress,.

WORK EXPERIENCE

Present Northgate Management Corp

Bronx, NY

Information Technology Assistant

Assist with maintaining internet access, trouble shooting, and email

accounts, MS Office Suite, manage the operations of property listings, and

content through online advertising, and search listings.

Administrative Assistant,

Oversight of phones, accommodated clients, and maintained account

receivables. Data entry, prepare emails, letters, faxes and memos.

Accounts payable, prepare bank deposits and billing. Maintain filing

system. Run errands to the Department of buildings, and department of

finance.

05/12-06/12 Think Work Media

Bronx, NY

Internship

Learned how to upload, edit, and update content to WordPress websites,

modified and created forms (WordPress), internet research for articles

(SEO, Social Media, Business Quotes), uploaded messages and quotes to

Hootsuite.com (Social Media manager), (Facebook, Twitter), maintained Excel

spreadsheet for all approved messages and quotes. (Hootsuite.com)

12/11 - 5/12 Fine Wine Agency

New York, NY

Internship

Created mockups of wine offers, maintained website design and content, IT

trouble shooting, email, computer etc. Translate Photoshop mockups into

HTML/CSS, while exhibiting an awareness of modern web design practices and

cross-browser compatibility. Updated and maintained price book, create

templates for email campaigns, and marketing content, assistant with wine

tasting, and delivery of wine orders to vendors, retrieved payments for

billing.

10/10 - 09/11 Niara Innovations Design Studio

Internship

Assist with web content, photo manipulation using Adobe Photoshop; create

mock-ups of web pages using Adobe Creative Suite.

2/07-9/10 Combind Oil Corp.

Bronx, NY

Administrative Assistant/Customer Service

Oversight of phones, accounts receivable, data entry, oversight of service

calls for tenants, maintained MSDS system, typed memos and correspondences

letters for manager, maintained filing system, faxing, coping, billing and

prepared invoices, set up and maintained customers' accounts, prepared

contracts.

EDUCATION

William Howard Taft

Bronx, NY

Business Diploma

University of Phoenix Online

Phoenix, AZ

Associates of Art (Information Technology/Web Design)

Bachelors of Science (web development)2014

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