Customer Service Sales

Sarah Kaleem

*** ******* **** *****: 570-***-****

Tannersville PA, 18372 Email: ************@*******.***

Objective

To gain valuable experience and apply what I’ve accomplished in my career at Penn State

to share my skills and assets with a company that I will work for.

Education

Pennsylvania State University

Major: Psychology (business option)

Graduation: December 22, 2012

TA for Soc119 –Race & Ethnic Relations Spring Semester 2012. Handle 3 diverse discussion

groups with co-TA and facilitate discussions with a neutral viewpoint.

Skills:

• Strong communication and verbal skills.

• Good experiences in leading as well as following.

• Experienced with MS Office, proficient with desktop publishing and photoshop.

• Bilingual in English and Urdu/Hindi.

• Creative ability to think outside the box

• Strongly experienced in retail

• Ability to work with diverse groups of people

• Strong ethical morals and beliefs

Awards

• Dean’s List Fall 2009 with GPA of 3.51.

• Honor Roll & Distinguished Honor Roll throughout High School.

• Constant GPA though out college of above 3.0

Paid Internship Jobs

• BASF- The Chemical Company- Florham Park, NJ: Intern in International Human

Resources Dept. July 10 2012- August 16 2012. Responsibilities included assisting

various employees working under executives by filing, making excel spreadsheets, home

leave budgets, TEQS, making new hire packages and mailing them out, making tables in

word, name badges etc.

Work Experience

• J Crew- The Crossings Premium Outlets, Tannersville, PA: Associate October

2013- Present. Responsibilities include customer service, cashier, fitting rooms

etc.

• Calvin Klein- The Crossings Premium Outlets, Tannersville, PA: Cashier Lead

May 2013- Oct. 2013. Responsibilities include sales, customer service, handling

returns as well as exchanges, assisting with closing/opening the store etc.

• New York & Company- The Crossings Premium Outlets, Tannersville, PA: Sales

Associate May 2011- August 2012. Responsibilities: In charge of fitting rooms, assisting

customers, folding/hanging clothes, cashier, pricing and stocking.

• Abercrombie & Fitch- State College, PA: Sales Associate/ Greeter. Feb 2011-May 2011.

Responsibilities: greeting customers, folding clothes, occasionally working at the cash

register, and helping with fitting rooms.

• Under Armour– The Crossings Premium Outlets, Tannersville, PA: Sales Associate June

2009– August 2009. Responsibilities: working at the cash register, stocking of items,

unpacking boxes, and cleaning and maintaining the store.

• Pfaltzgraff– The Crossings Premium Outlets, Tannersville, PA: Sales Associate May

2007– October 2007. Responsibilities: working at the cash register, selling product

information, careful wrapping of dishes including ceramic and glassware items,

processing and shipping of orders, and cleaning and maintaining the store.

Volunteer Work & Clubs

• SASA (South Asian Students Association in college) Member 2010- 2012

• Attended THON 2010 and helped support families and children who had cancer.

• Assistant Sunday School Teacher– September 2006 to June 2008. Responsible for

working with children of ages four to six.

• SCO (Student Citizenship organization) in high school

• FCCLA (Future Career and Community Leaders of America) in high school- volunteered

at nursing homes.

• Was in a fashion show in High school to raise money for children with diseases.

References-

John Davies: 570-***-**** Manager of J.Crew

Jacklyn Ford: 570-***-**** Assistant Manager of J.Crew

Susan Hill: 800- 526-1072 HR specialist at BASF (known from summer of 2012)

Tina Deluca: 800- 526-1072 HR specialist at BASF (known from summer of 2012)

Jennifer Hamill: 570-***-**** Sales Associate at Lee Jeans and Guess (known for

10+ years)

*If requested I have a reference letter from Tina Deluca

Contact this candidate