LOURDES CONKLIN
**** ******** ** *******, ** ****1
TELEPHONE 787-***-****
E-MAIL- **.*******@*****.***
Background Summary
Masters degree in Engineering Management from the Polytechnic University of Puerto Rico
with a GPA of 3.92/4.00. Bachelor degree in Chemical Engineering from the University of
Puerto Rico-Mayaguez Campus with a GPA of 3.63/4.00. Over 8 years of Manufacturing
experience in the biopharmaceutical Industry. Expertise in Environmental Monitoring
SYSTEMS, Staff Management, project management, Process and System owner (operational
and equipments SME). Extensive experience working with Quality Systems such as Electronic
Document Management (Documentum), Trackwise, Change Control (CCMS) and Maximo.
Possesses an extraordinary sense of urgency and ownership. Focused project manager with a
commitment to deliver excellent results. Fluent in English and Spanish.
ACCOMPLISHMENTS
• IMPLEMENTED A NEW AUTOMATED SYSTEM THAT SIMPLIFIED THE 24/7 ENVIRONMENTAL MONITORING DATA EVALUATION PROCESS
OF A COMPLEX ASEPTIC FILLING PLANT COMPOSED MULTIPLE FILLING SUITES SHARING A COMMON STAGING ROOM AND SUPPORT
AREAS RANGING FROM COMPONENT PREPARATION TO FORMULATION OF PARENTERAL BIOLOGICS.
• MANAGED THE PLANT ENVIRONMENTAL MONITORING SYSTEM UPGRADE PROJECT AND ASSOCIATED CHANGE CONTROL DOCUMENTS
THROUGH AN AGGRESSIVE BUT SUCCESSFUL IMPLEMENTATION SCHEDULE.
• CREATED A NEW PROCEDURE TO DOCUMENT AND INVESTIGATE THE ENVIRONMENTAL SYSTEM ALARMS, WHICH IMPROVED THE
QUALITY OF THE INVESTIGATIONS AND SIGNIFICANTLY REDUCED THE ERRORS COMMONLY FOUND IN THIS TYPE OF INVESTIGATIONS
80%.
BY
• SUCCESSFUL SUPERVISON OF MANUFACTURING ASSOCIATES, BUILT TEAM MORALE AND TEAM WORK BY SETTING EXPECTATIONS,
LEADING BY EXAMPLE AND PROVIDING LEADERSHIP AND EXPERTISE AT ALL TIMES.
• AS THE AREA SUPERVISOR, IMPLEMENTED A SHIFT CHANGE FORM TO PROMOTE AND IMPROVE THE COMMUNICATION OF RELEVANT
INFORMATION BETWEEN ALL SHIFTS.
• PARTICIPATED AS SME IN REGULATORY INSPECTIONS FROM THE FDA, EMEA, JAPAN, CANADA AND CORPORATE
ACHIEVING “0” OBSERVATIONS.
• LEAD INVESTIGATOR FOR DEVIATIONS WITH PRODUCT AND/OR PROCESS IMPACT, ENVIRONMENTAL EXCURSIONS AND EQUIPMENT
ISSUES. INVESTIGATIONS WERE CONSISTENTLY PRAISED BY TOP MANAGEMENT AS VERY WELL DOCUMENTED, ACCURATE AND SELF
SUSTAINABLE.
• AS LEAD INVESTIGATOR ACHIEVED A “0” IMPACT TO LOT RELEASE BY CLOSING PRODUCT DEVIATIONS ON TIME.
• IMPLEMENTED CAPAS TO ADDRESS ROOT CAUSE IDENTIFIED AS PART OF THE INVESTIGATION PROCESS.
EXPERIENCE
ALCON 2011 2013
TO
SCIENTIST V, DECEMBER 2011 TO JUNE 2013
DSM MATERIAL FORMULATIONS- JOHNS CREEK, GA
RESPONSIBLE FOR FORMULATIONS SCHEDULE AND MATERIALS INVENTORY.
RESPONSIBLE TO INVESTIGATE PROCESS DEVIATIONS TO DETERMINE THE ROOT CAUSE OF THE FORMULATION AREA DEVIATIONS
AND IDENTIFY THE CORRECTIVE ACTIONS TO AVOID THE RECURRENCE OF THE DEVIATIONS.
RESPONSIBLE FOR SOP REVISIONS AND CHANGE CONTROL MANAGEMENT THROUGH LOTUS NOTES.
SAP SUPER USER FOR FORMULATION DEPARTMENT.
5S FORMULATION AREA LEAD.
MEMBER OF THE SPILL RESPONSE TEAM.
RESPONSIBLE FOR THE CONTINUOS IMPROVEMENT OF AREA INCLUDING WORK LAYOUT, EQUIPMENTS, SYSTEMS AND
DOCUMENTATION THROUGH THE USE OF PROCESS EXCELLENCE TOOLS LIKE CONTINUOUS FLOW, FIVE S, KANBAN AND
STANDARIZED WORK .
AMGEN MANUFACTURING LIMITED 2003 TO 2011
MANUFACTURING SPECIALIST, DECEMBER 2010 TO MAY 2011
MANUFACTURING SUPPORT DEPARTMENT- JUNCOS, PR
LEAD INVESTIGATOR FOR PRODUCT, PROCESS AND EQUIPMENT RELATED DEVIATIONS.
RESPONSIBLE TO INVESTIGATE PROCESS DEVIATIONS TO DETERMINE THE ROOT CAUSE OF THE DEVIATION AND IDENTIFY THE
CORRECTIVE ACTIONS TO AVOID THE RECURRENCE OF THE DEVIATION USING TOOLS LIKE ROOT CAUSE ANALYSIS, KEPNER TREGOE
CAUSAL FACTOR.
AND
RESPONSIBLE FOR THE IMPLEMENTATION OF THE PROCESS IMPROVEMENTS IDENTIFIED DURING THE INVESTIGATIONS .
INVESTIGATION SME DURING REGULATORY INSPECTIONS.
PRESENT INVESTIGATION OUTCOMES AND FINDINGS TO TOP MANAGEMENT.
MANUFACTURING SPECIALIST, MARCH 2005 TO DECEMBER 2010
ENVIROMENTAL MONITORING SYSTEM DEPARTMENT- JUNCOS, PR
PERFORM AS THE AREA SUBJECT MATTER EXPERT
DIRECT SUPERVISION OF THE SECOND AND THIRD SHIFT EMS STAFF FROM 2006-2007
PERFORM NON CONFORMANCE INVESTIGATIONS (CLASS 1 AND 2)
REVISE AREA PROCEDURES TO IMPROVE AND STANDARIZETHE PROCESS
AREA DOCUMENTS OWNER AND AUTHOR
2
PROJECT MANAGER FOR THE EMS MANUFACTURING LEG OF LARGE PROJECTS SUCH AS THE FILL & FINISH EMS UPGRADE
PROJECT AND THE NEW VIA LINE EMS
SYSTEM OWNER OF THE EMS EQUIPMENTS (VIABLE AND NON-VIABLE MONITORING EQUIPMENTS)
ASSOCIATE ENGINEER, AUGUST 2003 TO MARCH 2005
VIAL FILLING DEPARTMENT- JUNCOS, PR
ENVIRONMENTAL MONITORING SYSTEM (EMS)
PERFORM NONVIABLE ENVIRONMENTAL MONITORING OF THE MANUFACTURING AREAS. VERIFY AND DOCUMENT ANY SITUATION
24 HOURS REPORTS. INVESTIGATE AND DOCUMENT THE EMS EVENT ALARM LOGS. GENERATE
OBSERVED IN ROOMS ON THE EMS
WORK ORDERS WHEN ANY UNUSUAL SITUATION WITH EQUPMENTS OR SYSTEMS IS OBSERVED. COMPLETE THE INVESTIGATION OF
VIABLE MONITORING (ROUTINE, NON PRODUCT RELATED) NONCONFORMANCES. PERFORM NONVIABLE MONITORING DURING
REQUALIFICATION PROCESS AFTER SHUTDOWN ACTIVITIES. PERFORM CONDITIONAL RELEASE REPORTS AFTER ACTIVITIES IN
MANUFACTURING AREAS.
•
Education
POLYTECHNIC UNIVERSITY OF PUERTO RICO - SAN JUAN 2006-2008
ENGINEERING MANAGEMENT- MANUFACTURING MANAGEMENT
MASTERS IN ENGINEERING DEGREE, GPA 3.92/4.00
UNIVERSITY OF PUERTO RICO-MAYAGÜEZ CAMPUS 1998-2003
CHEMICAL ENGINEERING
BACHELOR’S DEGREE. GPA 3.63/4.00. MAJOR GPA 3.78/4.00 GRADUATION DATE JUNE 2003
CERTIFICATE OF ENVIRONMENTAL ENGINEERING
ENGINEER IN TRAINING LICENSE (EIT)
SKILLS
SOFTWARE: MS WORD, MS EXCEL, MS POWER POINT, MS PROJECT, AUTO CAD.
PROGRAMMING: C++, ALLEN BRADLEY PROGRAMMABLE LOGIC CONTROLLERS (PLC)
INDUSTRIAL: CGMP, GOOD DOCUMENTATION PRACTICES
SYSTEMS: MAXIMO, TRACKWISE, CHANGE CONTROL, EDMQ (ELECTRONIC DOCUMENT MANAGEMENT), SAP
TRAINING
Kepner Tregoe
Project Management
Root Cause Analysis
Investigational Skills
Technical Writing
Six Sigma
Leadership
SAP
Hazwoper
Process Based Leadership (PBL)