Manager Assistant

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Hillary Clark

**** * ***** **** #*** Palatine, IL 60074

T: 815-***-**** E: ********@*****.***

Objective Obtain a position that will allow me to utilize my extensive knowledge,

various skills, and positive attitude to provide satisfaction to customers

and to your establishment.

Education Kaplan University Expected Graduation December 2015

Masters in Business Administration

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Kendall College- Chicago, IL Graduated 2012

B.A. in Hospitality Management

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Experience Francesca’s Restaurant Group January 2013- Present

Executive Assistant to the President & Guest Relations Manager

Provide and analyze requested financial reports for the President

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Implemented more effective process for accounts payable as well as traceable

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system for all promotions

Maintain high level of organization to manage the President’s schedule

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Communicate with employees, vendors, and customers on behalf of the

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president

Interact with guests to resolve any issues for over 25 restaurants

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Process and track all complementary and donation gift cards

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Francesca’s Restaurants June 2011- January 2013

Assistant Event Coordinator

Coordinated private/non-private events and catering orders

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Communicated with managers, chefs, and staff to ensure precision

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Networked and established new leads

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Mia Francesca September 2010-June 2011

Manager

Opened and closed restaurant on a daily basis

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Managed staff of over 20 employees

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General office work

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Skills

Ctuit, Microsoft Dynamics GP, Microsoft Office, QuickBooks, Tripleseat,

Aloha/Aloha Manager/Aloha Enterprise, OpenTable, Venuelabs, Illinois Sanitation

Certifications (valid until 2014), Serv Safe (valid until 2014)

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