Customer Service Assistant
Resume:
Lisa Zuk 289-***-**** 289-***-****
*** – ** Charlton Avenue East Hamilton, ON L8N 1Y7
Objective
Friendly and courteous individual experienced in providing exceptional
service seeking a position where my skills and experience
can contribute to Company standards.
Summary of Skills & Qualifications
Pleasant speaking manner with excellent communication skills
Compassionate and caring person who is willing to work in different environments
Retain knowledge to provide information to customers
Working knowledge of Microsoft Word, Excel
Efficient in time management, prioritizing workloads and working in a fast-paced environment
Capable of following instructions and able to learn new tasks quickly
Able to think independently and quickly resolve problems
Co-operative, punctual and responsible team player
Have WHIMIS training
Related Employment History
Cashier: Fortinos, Hamilton,ON present
Handle cash, debit and credit card transactions using point of sales
system and bag items for customers
Provide a welcoming experience to all customers and assist with inquiries
Sales Associate: Pennington’s Superstore, Hamilton, ON 2001 - 2005
Assisted customers with purchases; provided friendly and helpful
customer service
Operated cash register and processed transactions
Performed store opening and closing duties
Other Employment History
Caregiver: Private Residence, Hamilton, ON 2006 - 2010
Dental Assistant: Dr. Mel Cohen, Burlington, ON 1995 – 1996
Dental Assistant: Dr. Gray, Burlington, ON 1989 – 1996
Dental Assistant: Dr. Peter Yun, Burlington, ON 1986 - 1989
Education & Training
Introduction to Microsoft Word and Excel: Mohawk College, Hamilton, ON 2010
Call Centre Training Program Certificate: Adult Learning Centre, Hamilton, ON 2000
Dental Office & Chairside Assisting Diploma: Career Canada College, Hamilton, ON 1987
403 – 81 Charlton Avenue East Hamilton, ON L8N 1Y7
References
Professional Reference
Barb Gagnon
Former Assistant Manager at Pennington’s Superstore
Personal Reference
Grace Rose Miller
Contact this candidate