Sales Customer Service

***** *. **** ****** ****** Magnolia, TX *****

KEITH K. ENGELKE 281-***-**** *************@*****.***

S E N I O R S AL E S L E A D E R SH I P P R O FE S SI O N AL

Sales Director Sales Manager

Earned professional reputation for improving sales operations, building/coaching high-performing teams,

generating incremental growth, and maximizing market share. Top -tier performer consistently recognized for

exceeding sales and performance standards. Offer strong presentation, negotiation, and communication skills

coupled with proven ability to address clients’ needs by identifying best product solutions.

SELECTED CAREER HIGHLIGHTS:

Identify areas of opportunity to create and implement solutions recognized for positively impacting

revenue performance while addressing customers’ needs.

Drive innovation forward by detecting market trends early.

Guide sales leadership initiatives instrumental in increasing sales, launching start -up, penetrating new

territories, and developing and introducing new products and services.

Participate actively in recycling industry through affiliations with Recycling Council of Texas,

Secondary Materials and Recycled Textiles (SMART), Institute of Scrap Recycling Industries (ISRI),

American Society for Industrial Security (ASIS), National Association of Information Destruction

(NAID), and American Records Management Association (ARMA).

S I G N AT U RE S T RE N G T H S

Sales Analysis & Forecasting Strategic Sales Planning New Business Development

Competitive Market Positioning Key Account Management New Product Development

Sales Team Supervision & Training Product Introduction Infrastructure Architecture

Market & Trend Analysis Risk Assessment Relationship Cultivation

C A R E E R E X PE RI E N CE C O N T RI B U T I O N S

AN D

President Engelke Enterprises Inc. Magnolia, TX 2013 to Current

Established Capital Equipment Sales Company of new and use equipment to recycling, manufacturing,

construction, demolition, and stevedoring companies throughout United States and Mexico. Coordinate

delivery, installation, and prevenative maintenance programs of purchased equipment.

Generated new customer interest in purchase of $1,350,000 equipment in 2013

Established and cultivated new relationships with ~70 new customer in first year.

Developed new opportunities in port handling equipment throughout Port of Houston region.

Developed customer base interest in Mexico within automobile manufacturing industry.

Managing Director - Requip LLC - Plano, TX 2011 to 2013

Embraced entrepreneurial opportunity to introduce newly formed recycling and scrap metal processing

company to all recycling and scrap processing industry players. Positioned start -up for long-term success by

establishing more than 450 business contacts during first 12 months o f operation through cold calling and

trade show participation. Challenged with growing sales and expanding territory across five states.

Realized first year sales of $920,000 by capturing 65 new customer relationships in just 12 months’ time.

Keith K. Engelke 281-***-**** *************@*****.*** Page 2 of 2

Collaborated with equipment manufacturer to fuel existing revenue 300% while reducing customers’ labor

costs 75% and improving overall productivity by developing an automated textile baling system.

Achieved profitable status within first year of business launch by se curing new business relationships

with 450 industry contacts through cold calling and trade show activity efforts.

President AmeriShred of Texas, Inc., Houston, TX 2001 to 2007

Accepted challenging leadership role to establish a plant-based and mobile document shredding company

supporting national, regional, and local companies such as KBR, Halliburton, Zions Bank, and Enterprise

Rent-A-Car. Key activities involved managing operations related to production, service route scheduling,

route management, and route operator supervision. Created and implemented safety program, cultivated

relationships with regional shred operators to service national accounts, and established relationships with

local and national paper and cardboard buyers.

Delivered customer retention rate of 98% within industry averaging approximately 60% by conducting

service calls as scheduled with each customer.

Realized profit margins of 60%+ by delivering strong pricing on service fees, high rates in recycling of

paper direct to domestic and foreign paper mills, and deep route saturation allowing highest possible

number of service stops per truck per day.

Positioned organization for acquisition by national o rganization, Cintas Corporation after branding

organization as leading regional document destruction company.

Won new business opportunity with Halliburton by positively collaborating with affiliate organization,

KBR, on all customer-driven billing requests.

Drove new business to organization by working with local media outlets to offer free “shred day” events

promoting ID Theft Prevention; completed 3 live feeds from business location over 2 day period .

A D D I T I O N A L C A RE E R E X PE RI E N CE

B R A N C H O W NE R T WFG I NS U R A N C E S E R V I C E S, M agnolia, TX 2 009 to 2011

Directed operations of independent insurance agency in addition to driving sales growth, identifying new

markets, and capitalizing on opportunities to improve customer service. Increased sales by making cold calls,

generating leads, and networking at community events. Established profitable relationships through local

organizations such as Rotary International, Chamber of Commerce, and popular community foundations.

Expanded product lines by working with carrier representatives.

Sold $340,000 in new premiums in just one year by i mplementing an integrated marketing campaign that

included Yellow Pages listing, newspaper ads, direct mail, and online advertising.

Achieved 90% customer retention by instituting a program that included regular visits, and client need

reassessments.

Exclusive Agent Allstate Insurance Company, Houston, TX 1998 to 2001

Managed agency operations while selling personal and commercial insurance products.

Generated $500,000 in new business premiums in just two years, achieving Silver Level status.

Maintained multi-line sales ratio of 70% by developing a persuasive, in-house marketing campaign.

P R O FE S SI O N A L A F FI L I A T I O N S

Recycling Council of Texas (RCOT)

Secondary Materials and Recycled Textiles (SMART)

Institute of Scrap Recycling Industries (ISRI)

American Society for Industrial Security (ASIS)

National Association of Information Destruction (NAID)

American Records Management Association (ARMA)

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