Project Manager Quality Assurance

G .SALETH SYNTHIA Mail: *************@*****.***

Mobile: +91-967*******

Summary

2.7years of experience as Software Testing and Documentation of Test Strategies and Test Cases.

Worked on eclinical, Call center, epharma modules in versions ranging from Siebel 7.8 and

Siebel 8.1.

Knowledgeable/experienced in SDLC, STLC, QA processes, testing methodology, defect

tracking, test estimation & planning.

Prepared Test Case, Test Strategy and Test Summary Reports.

Performed Black Box Testing, Integration Testing, System Testing, User Acceptance Testing,

Platform Testing, Smoke Testing, Functional Testing, Regression Testing, Gorilla Testing,

and Screen Based Testing in Siebel CRM.

In basic knowledge in QTP,Selenium,HP Quality Center test management tool.

Experience in Manual Testing in creating Test cases and raising defects using HP Quality

Center.

Experience in identifying defects, analyzing, prioritizing and generating reports by creating

queries using defect management tools like HP Quality Center.

Experience in maintaining all the documents in centralized repository called as MS Share Point.

Good experience in handling multiple projects within the timelines.

Ability to learn new technologies and challenging concepts quickly and implement them.

Resourceful Team Player and capable of delivering tasks within stringent time lines

Strong Team Player with good communication and interpersonal skills.

Systematic, organized, hardworking and dedicated team player.

Involved in reviews and active participation in weekly meetings.

Educational Background

Grade: 1st Class

Qualification : Master of Computer Applications (MCA)

Field of Study : Computer Applications

Name of College : Cauvery College for Women, Trichy.

Graduation year : April ‘2009

University : Bharathidhasan University, Trichy.

Employment History

Employer : Valley Creek Software Services (India) Pvt. Ltd.,

(Offshore Site of Eagle Creek Software Services,

Valley City, ND.)

Website : www.eaglecrk.com

Duration : April 2009 to October 2011

Role : Software Tester

Technical Skills

Tools : Quality Center, Siebel (Call Center, eClinical,epharma) 7.x,8.x

QTP,Selenium.

Application : Web, Client Server.

Technologies : MS SQL Server 2005, Oracle, MS Access

Operating Systems : Microsoft Windows Family

Language : C, VB, SQL

Project Experience # 1

Project : Automatic Data Processing

Client : ADP, (USA)

Duration : Jan 2010 to till date

Software : Siebel Call Center 7.8

Role : Application Tester

Project Description

The Main functionality of this project is to develop a comprehensive strategy and timeline around

Siebel CRM rollout throughout NAS HR and Payroll Support Business Units. Implement the approved

plan rolling out to all National Account Business Units within the desired timelines published by the NAS

Executive Team with no loss of current functionality to our associates or clients and no reduction in

productivity.

The overall business purpose for the Siebel CRM initiative is to gain a 360 degree view of our

clients, contacts, products, and service requests while eliminating the need to re-key or duplicate data in

multiple databases. This application had tested in three releases with different builds in the version Siebel

Call Center 7.8

Responsibilities

Involved in the Business Requirement walkthrough sessions and understand the application

functionality.

Designed the test Scripts based on the Functional specifications in Quality Center to perform

Functional testing.

Prepared Test Sizing effort that included the tasks need to be completed within the assigned

duration.

Executing Test Cases and Reporting defects.

Performed Regression testing of software based on the bugs submitted during the earlier builds.

Attended Weekly Status Meetings that are conducted by the Project Manager to report the status of

the Project.

Had the Responsibility for uploading the test scripts in QC.

Performed all Black Box Testing Techniques, Smoke, Stress, Performance and Regression Testing.

Worked throughout the Quality Assurance life cycle creating Test plans, Test cases, Test Scripts.

Participated in review meetings and took the initiative to meet the QA testing targets.

Project Experience # 2

Project : CLINICAL TRAIL MANAGEMENT SERVICES (CTMS)

Client : Quintiles (USA)

Duration : May 2010 to Jun 2011

Software : Siebel e- Clinical 8.1

Role : DB Tester

Project Description

Quintiles is the only fully integrated bio and pharmaceutical services provider offering clinical,

commercial, consulting and capital solutions. The project involved Build & Support of Siebel

Applications. It mainly integrates to the clinical data management and clinical monitoring. This

application had tested in three releases with different builds in the version Siebel 8.1. The application has

been used to monitor the patients in clinical trial treatment. It maximizes the system capabilities and

provides easy access to the end user.

The application splits into different modules such as, Accounts& Contacts, Investigator

Payments, PPPM, Project Close Out, Recruitment ATP, Regulatory, Site Contracts, Site ID, SSU and

SVR. These modules help to maintain the data of patient’s selection and to observe the proper patient

protection standards.

Responsibilities

Analyze the process flow of the module based on the Functional Design Document.

Experience in presenting the process flows and mock up screens to the entire team.

Prepared Test strategy, Test Scenarios for E-clinical application

Assisted Team members in preparing the Test Scenarios and test cases based on requirements for

Regression Testing.

Performed all Black Box Testing Techniques, Smoke, Stress, Performance and Regression Testing.

Interacted with the Developers to give an overview of the project and to discuss any open issues.

HP Quality Center was used to upload and run the Test cases and raise the defects.

Uploaded all the documents to Ms-SharePoint and published for the approval sign off.

Ms-SharePoint was used to upload the documents like Test Cases, Traceability Matrix, Test

Results, and Defect Report for all the Team members to access these documents for reference.

Project Experience # 3

Project : epharma

Client : HBCCR Cervix pharmacy

Duration : Apr 2009 to May 2010

Software : Siebel epharma 8.1

Role : Application Tester

Project Description

Epharma provides Flexible contact management, supporting a wide range of contact types, both

prescribers and non-prescribers, including physicians, pharmacists, nurses, office staff, and business

administrators. Account management, supporting a wide range of account types, such as hospitals,

pharmacies, health maintenance organizations (HMOs), clinics, wholesalers, and group purchasing

organizations (GPOs). It also provides advanced, specific querying and list generation, allowing product

promotion to targeted accounts and health care professionals . Activity management tightly integrated with

the Siebel Calendar, promoting streamlined call planning and call reporting. Medical education event

planning, aiding efficient planning and preparation for many types of medical education events by

tracking speakers, meeting-related activities and expenses.

Responsibilities

Reviewed and Analyzed Business Requirement Document to understand the application

functionality.

Designed Test Scripts based on the Functional specifications in Quality Center to perform

Functional testing.

Prepared Traceability Matrix to ensure that all the requirements are covered.

Attended Weekly Status Meetings that are conducted by the Project Manager to report the status of

the Project.

Communicated actively with the Team members and Project Manager to bring up the concerns or

issues related to the project.

Worked throughout the Quality Assurance life cycle creating Test cases, Test Scripts, Executing

Test cases and Reporting defects

Performed all Black Box Testing Techniques, Smoke, Stress, Performance and Regression Testing.

Interacted with the development team and the business team in resolving the critical

issues.

Personal Particulars

Date of Birth : 03.03.1985

Nationality : India

Marital Status : Married

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