Engineer Management

Name : HEMENDRA KUMAR

Contact No : 889-***-****

Email : *.************@*****.***.

Location : Mumbai

Address : * *-****, *** ***** Flat, Padma Nagar Near Chicuwadi Borivali West.

Profile

A very active and self-motivated member of the team to work in a collaborated and challenging environment towards the common objective of an organization

Worked as Network engineer for 5+ years and as System/network Administrator engineer for 2 years.

Job Profile:

Configuring, Maintaining and Troubleshooting Windows Services.

Migration & updating of server.

Installation & Configuration of Windows versions like Windows XP, windows7

Client provided software installation and troubleshooting.

Vendor Management for different technical Support’s.

Troubleshooting connectivity issues & application problems.

Escalations & follow-ups of issues related to applications to Users.

Configuring & Troubleshooting Mail Clients- MS Outlook.

Follow all Operation Process /documentation Procedures/Change Management/Incident Management.

Hardware/Networking Concepts with good Troubleshooting Skills.

Microsoft Certified Professional on Windows 2003(MCSE).Certifications

MCP in 2004 From Jetking Aligarh.(UP)

MCSA in 2004 From Jetking Aligarh.(UP)

MCSE in Learning 2004 FromJetking Aligarh.(UP).

CCNA in 2013 from Networkx Mumbai. (MH)

Technical Skills

Microsoft Operating Systems –

Windows Server 2000, Windows XP, Windows ME and 9X.

Backup software such as Symantec as backup admin.

Configuring, Maintaining and Troubleshooting Windows Services.

Firewalls – ASA, Checkpoint, Fortigate, Juniper

Backup Tools – Windows NT Backup.

Antivirus Software – Norton Antivirus Corporate Edition, McAfee Virus Scan for

Enterprise, Trend Micro – PC Clean etc.

Protocols & Services – TCP/IP, UDP, SNMP, SMTP, POP3, DHCP, DNS, NAT, ARP, IPSec, CHAP, PAP, SAP, AppleTalk, VTP, RIP, IGRP, OSPF, BGP, Terminal Services and WINS etc.

Hardware & Peripherals – HP-Compaq/IBM/Dell/Assembled Desktop and Laptop.

All kinds of Printer, Scanner and Multifunction Devices.

Installation - Window- 97, Window- 98, Window- 2000 Windows XP,, Windows NT, Windows Server, Windows

Server 2003, Server 2008 Windows advance server2003,

Assembling, disassembling & troubleshooting.

Management of Server Services and Protocols like DNS, DHCP, WINS, Terminal Services, File and print servers Performing Administrative task like creating user accounts, maintaining user’s profiles Assigning rights, permissions IP Binding in DHCP and related tasks. 2511 Access Server Environment: Windows 2000 / 2003,, Windows 2000 Professional, CISCO 3600 routers.

Experience

SN. Company Name Place Designation Duration

1. Pluto technologies P. Ltd Noida (UP). System/Network Administrator August 2010 to Dec 2013

2, Wintech Info Services

P. Ltd Okhlaindustries, Delhi Se-Network Engineer Jun, 2009 to May 2010

3. Gupta Computer P. Ltd Sanjay Place

Agra (UP). H/w & Network Engineer Feb 2008 to May 2009

Projects :

SN. Project Detaille.

1. System Administrator.

Working as a L1-L2 Support Engineer for R.K.M Solution services Ltd.

Duration: Working from August 2010 to Dec 2013

Clint - RKM Solution P. Ltd DelhiAd-server solutions Abstract: This project was designed to manage and rotate online advertising with an affordable price and advanced features. It could support unlimited number of sites, impressions per month and flexibility and ease of use. It also empowers online community with effective tools to attract and retain more visitors to the website. Engineer.

Responsibilities:

Involved in Automation Infrastructure Development in Quick Test.

Cisco Catalyst, switches, plan, STP, Trucking, Multicast, Hsrp, Mpls, Technologies, Cisco ACS, Firewalls level 1-2 Lan-Wan Troubleshooting, etc

Hands on experience in installation, configuration and administration of cisco routers (2600, 3600,7200).

Extensively worked on remote management of customer network that provide Data, ISDN,frame relay and ATM services

Communicating with other team members (Development team, Technical support team and business support team) in order to fix the generated bugs.

Active involvement in updating the bugs on daily and weekly basis through company prescribed forma.

Documented SOP's (Standard operating Procedures), Technical Documentation, User Guides and best practices manual for internal use.

Through client network infrastructure had good exposure into Routing and Switching, Ethernets, Sub netting, VLAN, TCP/IP, VPN, OSI model, Access list and servers.,route summarization,VLSM,STP,,DNS,DHCP.,framerelay,MPLS,VPN,HSRP,load balancing techniques.

Formal Training: Network Security, Networking, Windows 2000/XP Server, Project Management, Implementation : 6- 2600 Routers 3- 2950 Switches 1- 3560 Switches 3- 3750 Switches(only 1 shown)

Configuring asset management for monitoring software licenses and software and hardware management.

Extensive customer interaction to determine needs, problems, and effectiveness of repairs &upgrades.

Administration of Windows 2003 Servers, DNS/DHCP, on every quarter.

Coordinating with offshore support from offshore team on server monitoring and maintenance.

Network Engineer.

Duration: Working from Jun, 2009 to May 2010

1- Fena .P.LTD in Okhala phase 1 Delhi.

2- Elbit (Embassy) in Jorbagh Delhi.

Responsibilities:

Outlook mail problem, wireless printer, networking problem switching, win xp, win 7, server 2003 and telephonic Support. Involved in Automation Infrastructure Development in Quick Test.

Communicating with other team members (Development team, Technical support team and business support team) in order to fix the generated bugs.

Active involvement in updating the bugs on daily and weekly basis through company prescribed format

Involved in Automation Infrastructure Development in Quick Test.

Communicating with other team members (Development team, Technical support team and business support team) in order to fix the generated bugs.

Active involvement in updating the bugs on daily and weekly basis through company prescribed forma.

Cisco Catalyst, switches, plan, STP, Trucking, Multicast, Hsrp, Mpls, Technologies, Cisco ACS, Firewalls level 1-2 LAN-WAN Troubleshooting, etc Over 8+ years of total industrial experience.

Hands on experience in installation, configuration and administration of cisco routers (2600, 3600,7200).

Extensively worked on remote management of customer network that provide Data, ISDN,frame relay and ATM services

Hands on experience in installation, configuration and administration of cisco routers (2600, 3600, 7200). Worked with various data center up gradation and migration pro Maintaining Server, Lan, Wireless networking, D-link router support. Installation and maintenance of Cisco routers, Switches. And servers.

Identifying the requirements to establish the WAN (IPLC, VPN) connectivity and designing the network with redundancy using EIGRP

Bandwidth analysis, Monitoring of Cisco Routers and Links

Project Planning and implementation, based on new requirements.

Preparation of technical documents as well as final documentations following the AC Nielson IT standards.

Hardware & Networking Engineer.

Duration: Working fromFeb 2008 to May 2009

Job Responsibility - Extensively worked on remote management of customer network that provide Data, ISDN, frame relay and ATM services.

Worked with various data center up gradation and migration projects and most of them being banking clients.

Active participant in IOS up gradation activities.

Good exposure in configuration of access list(both standard and extended)and Network address translation.

Documented SOP's (Standard operating Procedures), Technical Documentation, User Guides and best practices manual for internal use.

Through client network infrastructure had good exposure into Routing and Switching, Ethernets,

Sub netting, VLAN, TCP/IP, VPN, OSI model, Access list and servers., route summarization,.

Academic Qualification

Matriculation : from P.B.A.S. Inter Collage Hathras (U.P.Board, Allahabad ) 2000

Intermediate : from P.B.A.S. Inter Collage Hathras (U.P.Board, Allahabad ) 2002

Graduation : B.A from P.C. Bagala Degree (P.G.) Collage Ambedkar Uni.

Post-Graduation : MBA (IT) From Punjab Technical University in 2012

Diploma : One year Computer Hardware Diploma from I.A.S.E. Gandhi Vidhya

Mandir,Deemed Uni..Sardarshahar (Raj.) in 2004.

Personal Information

Father's Name : ShriKailashNath

Nationality : Indian

Marital Status : Single

Language Known : Hindi, English

Date of Birth : 30/06/1987

Date: Signature

Contact this candidate