Quezon City Sales
Resume:
Julius A. Ponce de leon
*** ******** ******, ***. ****, Manila, Philippines 1016
091*-***-**** / 02-780-9583
aceaoh@r.postjobfree.com
Professional Record:
Concentrix
Cyberone Tower
Libis, Quezon City
• I was responsible for handling emails, reimbursement and customer inquiries or complaints via
phone conversation with regards to their General Motors vehicle.
• I was responsible for guiding new employees to be familiar with the General Motors Account.
• I was responsible for evaluating agents with their performance on the account.
International Business Machines
Cyberone Tower
Libis, Quezon City
GMCARS Account:
• I was responsible for handling emails, reimbursement and customer inquiries or complaints via
phone conversation with regards to their General Motors vehicle.
• I was responsible for guiding new employees to be familiar with the General Motors Account.
• I was responsible for evaluating agents with their performance on the account.
Convergys Corporation Technical Service Representative
UPSCI Technohub, Quezon City
Technical Service Specialist
AT&T Uverse Account:
• I was responsible for online troubleshooting of Customer Television, Internet and phone service
under AT&T.
• I was also responsible in answering their billing concerns/inquiry.
Sales and Service Representative 2 Sta. Cruz, Manila/ Commonwealth, Quezon City
CIGNA Account:
• I was responsible in giving out benefits and eligibility of members to health care professionals as
well as giving results to a medical claim.
• I was also responsible for requesting pended claim be reprocess once additional or complete
information received from health care professionals.
GM CARS Account:
• I was responsible for receiving customer calls regarding vehicle inquiries or concerns and making
sure that satisfaction with their vehicle, dealership and assistance are met.
• I handled processing of customer and dealer claims.
• I assisted customers in registering their vehicle at www.gmownercenter.com. I was also
responsible for answering mails, e-mails and surveys of customer.
Albert’s CD Nook
Sales Supervisor
Tutuban Centermall Divisoria, Manila
• I was responsible for selling, auditing and merchandising a computer cd.
Social Security System
Quality management Department
Clerk
East Avenue, Quezon City
• I was responsible for handling letters, faxed documents and other important items.
• I was responsible for making copies of documents and visual aids for presentation.
• I was also responsible for handling office equipment and supplies inventory.
Surland Security Corporation of the Philippines
Clerk
1209 Quezon Avenue, Quezon City
• I was responsible for sorting and retrieving 201 files.
• I was also responsible for handling office equipment and supplies inventory.
• I was also responsible in bringing updated information to Bureau of Internal Revenue, Social
Security System and other Insurance companies.
United Coconut Planters Bank
Practicum Trainee
Makati City
• I was responsible in encoding documents of members and applicants.
• I was also responsible in handling letters and faxed documents.
Educational Attainment:
Sta. Catalina College
2660 Legarda, Manila
Bachelor of Science in Computer Associate
Bachelor of Science in Business Management Major in Management Information System
1994-1999
Arellano University Juan Sumulong High School
2600 Legarda, Manila
1990-1994
Pio del Pilar Elementary School
Pureza, Sta, Mesa, Manila
1984-1990
National Examination Taken: Civil Service Examination (Sub-Professional) November 1998
NAPOLCOM Examination (PO1) March 2004
Special Skills:
• I can drive a vehicle.
• I have knowledge in automotive repairs regarding mechanical, body and electrical.
• I have knowledge in plumbing, painting and carpentry.
• I know how to repair household appliances.
• I am very knowledgeable when it comes to computer repairs and upgrade for both hardware and
software.
• I can do metalworks e.g. signage, panaflex, advertising materials.
Personal Background:
I was born October 14, 1977 in Manila, 5’5” in height and 200 lbs in weight. I have black hair, black eyes
and a fair to dark complexion. I can speak fluently in English and Tagalog. I am always physically fit to
do any task.
Character Traits:
I am honest, hard worker, can easily adapt to any job specification and can work under pressure. I can
work easily with peers of any culture. I never encountered any wrongdoings that may affect my status.
Most of all I believe in God.
Character Reference:
Danilo V. Santos Micheal Jude Dimaculangan Benildo Capunitan
Kagawad Operations Manager GMCARS Proprietor
Brgy 634 Zone 64 District VI Convergys Corporation SAPL metal works
Manila Commonwealth, Quezon City Valencia, Manila
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