Customer Service High School
Resume:
Dennis L. Davis II
Chicago, Illinois, 60652, United States
************@*****.***
Objective
A hardworking and dedicated professional who wants to meet the challenges
posed in the Industrial Technology/Graphic Design industry and to
contribute towards the growth of an organization along with self-motivation
within a company.
Education
Eastern Illinois University, Charleston, IL
Spring 2012 Graduate, Bachelors in Science and Technology: GPA Cum 3.31
Major: Industrial Technology, Concentration: Graphic
Bogan Computer Technical High School, Chicago, IL
2008 Graduate, GPA Cum 3.2
4 Year Perfect Attendance Award
Design
Dean's List: Spring 2012
Work Experience
Small Package/House Labeler, Expeditors International: Temporary Full Time
(Select Staffing)
July 2013 - Present
. Properly sort out packages based on the vendors.
. Measure and scan in packages while thoroughly examining to ensure
packing specifications are correct.
. Utilize programs such as Microsoft Excel and Word for data entry and
inventory purposes.
Banquet Set-Up Crew Member, Brookfield Zoo
June 2011- August 2011, June 2012 - July 2013
. Responsible for the physical setting up and breaking down of the
function room equipment, tables, chairs, etc. and the safe handling
and storage of all banquet equipment.
. Maintain and refresh zoo banquet meeting rooms according to sales
contract and company standards while handling all guest requests.
Lab Assistant, Instructional Technology Lab
August 2008 - March 2009, August 2010 - May 2011
. Answer customers' questions, and provided information on procedures or
. policies.
. Assist customers by providing information and resolve complaints such
as PowerPoint troubles and hardware malfunctions.
. Work/troubleshot printers, copiers, and desktop computers.
. Calculate total payments received during a time period.
Community Service & Activities
Eastern Illinois Stevenson Dorm Floor Representative 2011-2012
Participated in the Third Annual Student Research Symposium - Fall 2011
Lionel Hampton Fine and Performing Arts School (Volunteer) Fall 2008- Fall
2011
Claris' House for the Homeless Toys for Tots (Volunteer) 2007
Greater Chicago Food Depositor Program (Volunteer) 2004-2006
Muscular Dystrophy Meet and Greet Walk-A-Thon (Volunteer) 2006
Skills
. Adobe Illustrator (CS3, CS6)
. Adobe Photoshop (CS3, CS6)
. Adobe InDesign (CS3, CS6)
. Microsoft Word 2003
. Microsoft Word 2007
. Microsoft Word 2010
. Microsoft PowerPoint 2003
. Microsoft PowerPoint 2007
. Microsoft PowerPoint 2010
. Microsoft Excel 2003
. Microsoft Excel 2007
. Microsoft Excel 2010
. Social Media Tracking
. Data Entry
. CRM
. Customer Service
. Networking
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