Sales Customer Service

Tawanda purdie

objective

Results driven sales and management

professional who exceeds revenue goals, quickly

develops new accounts and achieves high

customer service satisfaction ratings.

Experience

2011 Present Panda Security Maitland,

Florida

Sales Account Manager

Identified prospective customers using lead

generating methods and performing an

average of 50 calls per day.

Managed organization’s largest region and

performed full sales cycle duties, increasing

annual sales by 60%.

Recognized as a top sales generator,

increasing sales level by 70% in 2012 & 2013.

2006 2009 Symantec Lake Mary,

Florida

Regional Sales Manager

Participated in various incentive programs

and contest designed to support achievement

of production goals.

Managed organization’s largest region and

performed full sales cycle duties, increasing

annual Sales by 60%.

Retained and ensured proper handling and

care of 150 existing client accounts.

1998 2004 AT&T Orlando, Florida

Advanced Network Service Representative

Provided accurate and appropriate

information in response to data devices.

Developed effective relationships with all

call center departments through clear

communication.

Build customer loyalty by placing follow up

calls for customers who reported product

issues.

Education

1999 2001 ITT Technical Institute

Maitland, Florida

Associate of Science in Electronic

Engineering

• *************@*****.*** • 407-***-****

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