Customer Service Sales
Resume:
Mohammad Khan
Houston, Texas 77014
************@*****.***
OBJECTIVE
Sales Associate position to allow me to utilize my skills of organization, excellent customer
service, communication, and management skills as demonstrated by my experience in the retail
field.
PROFILE
Motivated, experienced business professional with a Bachelor’s Degree and a successful track
record of working in the retail field. Talent for motivating others and encouraging them to achieve
their highest potential. Diplomatic and tactful with managerial staff and co-workers on all levels.
Regularly meet company’s expectations and increase sales. Flexible, versatile and able to work
under high pressure.
SKILLS SUMMARY
Retail Management Customer Service Inventory Control
Report Preparation Scheduling Accounting/Bookkeeping
Written Correspondence Marketing & Sales Front-Office Operations
General Business Cash Handling Professional Presentations
Office Skills Data Analysis
EDUCATION
Texas Southern University – Houston, TX
Bachelor of Science Degree – Graduated Cum Laude –GPA 3.5
CERTIFICATION
Property and Casualty Insurance License
Life and Health Insurance License
PROFESSIONAL EXPERIENCE
Communication Reports/Presentations Technology
Prepare complex reports for retail organizations, ensuring full compliance with agency
requirements and deadlines
Composed professional written correspondence to customers and vendors
Discussed with staff various techniques regarding safety and stress management issues
Customer Service/Marketing/Problem Solving
Oversee front-office operations and impeccable customer service:
--Built a clientele supported by 60% referral business.
Developed and implemented strategic marketing plan for business:
--Able to increase company’s revenue over a short period of time.
--Created special promotions, developed company flyers and assisted with advertisement that
helped to increase overall sales.
Detail Mastery & Organization
Manage all aspects of day-to-day operations of a very busy retail business:
--Handled all aspect of retail operation
--Staff scheduling for busy convenience store.
--Handled business finances, accounts payable/receivable, invoicing.
--Supervision of multiple sales associates
--Compliance with all federal, state and local regulations.
EMPLOYMENT HISTORY
Promise Data Recovery – Houston, TX; Chicago, IL
Manager/Data Analyst
American General Life and Accident Insurance Company – Houston, TX
Insurance Agent
Fashion and More – Houston, TX
Manager
Direct Auto Insurance-Houston, TX
Insurance Agent
First Street Grocery Conroe, TX
Store Manager.
Contact this candidate