Deena Fantuzzi
West Sacramento, CA 95691
Cell 916-***-****
Education.
Royal High School. Simi Valley Ca Graduated 1991 General Education
South Lake Tahoe College Graduated 1995 Associates
Degree in Social Science
Experience.
Microsoft Word, Microsoft Excel, 10 key, ACT, Essent, Microsoft Business
Works, Quick Books
Employment
All Phase Security, Inc. October 2012-October 2013
Dispatcher
. Answered phones and assist customers and Security Officers
. Responsible for scheduling Officers for shifts as needed
. Dispatched Security Officers to job sites
. Kept an accurate record of schedule changes and calls for services
. Watched closed circuit television monitors and wrote reports on the
activity seen
. Sent daily reports to customers
. Performed Receptionist duties as needed
Logoworld. May 2002- March 2010
Account Executive
. Responsible for acquiring new accounts and maintaining current
accounts
. Processed orders and had a vast knowledge of the products available
. Accounts Payables and Receivables
California State Automobile Association October 2001 -May-2002
Call Center Dispatcher
. Dispatched emergency and non emergency tow trucks to vehicles
stranded on the side of major highways and roads
. Received incoming calls via telephone and radio
Tahoe Daily Tribune. October 2000- October 2001
Circulation Manager
. Rresponsible for the daily operation of the circulation department
. Supervised the delivery process and routed the drivers
. Accounts Payables and Receivables
California State Automobile Association. November 1995- August 2000
Call Center Dispatcher
. Dispatched emergency and non emergency tow trucks to vehicles
stranded on the side of major highways and roads
. Received incoming calls via telephone and radio
Claims
. Answered the initial calls for members reporting claims on their
auto and home insurance policies
. Started the claim and assigned an adjuster to handle the claim