NICOLE MAINWARING
*** ********* ******, ********, *** York 11216 614-***-****
************@*****.***
WORK EXPERIENCE/ACCOMPLISHMENTS
Lifebooker, LLC. Brooklyn, New York
December 2013-Present
Sales Support Specialist
. Assist clients/service providers navigate the discounted beauty services
website
. Reports any type of error regarding the operations of the website
. Leads team discussions regarding issues in our department
. Updates sales team regarding different service providers accounts
. Monitors online reviews for different service providers
. Answers incoming calls/emails and provides information
. Recommends different beauty services to clients
. Assist clients/service providers with online bookings
Klauber Brother's, INC, New York, New York
May 2013-December 2013
Client Services Assistant
. Assisted sales force in processing orders and invoicing for major
designers within the fashion industry
. Measured the amount of inventory/allocate goods in the China and U.S.
warehouse
. Updated Excel Spreadsheets for greigh orders (raw goods), shipping,
and packing slip information
. Created instructions for separate procedures to reduce error in the
order and invoicing process
. Communicated directly with clients in regards to invoicing, shipping,
and business operations
. Calculated yardage/allocation totals for inventory and web lots
Pyramid Consulting, LLC, New York, New York March 2013-
May 2013
Freelance Positions
. Versace USA, Men's Wholesale Assistant
. Updated Excel documents with new model, color, and fabric codes
for new sample shipments
. Organized the upcoming seasons swatch book with the new samples
displayed in the showroom
. Executed price verifications for inventory in the showroom
. David Yurman, Receptionist
. Updated calendars for meetings using Microsoft Outlook and directed
internal/external phone calls
. Assisted with customer inquiries over the phone or by e-mail
JOOR, New York, New York January
2013- March 2013
Assistant Boutique Engagement Manager-Temporary
Effectively updated designers' line sheets and commercial information for
their online profile
. Modified photos from line sheets using Photoshop
. Helped navigate new boutique buyers through the online-wholesale
process
. Followed up with retail buyers personally to ensure their
information profiles were complete, reducing inaccuracies by
more than 50% and significantly improving designer-buyer
relationships
Universify, New York, NY August
2012-January 2013
Brand Consultant Intern
Composed meeting minute notes and drafted templates for the CEO using Word
and Excel
Produced a brand book for a small clothing line using Photo Shop
Conducted market research for various business development opportunities
EDUCATION
Ohio University, Athens, Ohio
June
2012
Bachelor of Science in Business Administration
Concentration in Marketing and International Business
University of Southern Denmark, Odense, Denmark
Fall 2010
COMPUTER SKILLS
Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint, OS X, Adobe,
Photoshop, AS400