Sales Management

Robin Endres Packard, PHR

713-***-**** *********@*****.***

Professional Profile

Certified PHR professional with 20 years HR administration and accounting experience in various

business environments seeking HR position in North Houston.

● Quickbooks Accounting Software ● Microsoft Word

● MAS90 Accounting Software ● Powerpoint

● Excel ● ADP Payroll System

● Ceridian Payroll System

Professional Experience

CST Performance Products Corp.

Oct., 2012 – May, 2014

HR Manager reporting to Controller

• Ensures legal compliance by monitoring and implementing applicable federal and state

requirements; conducting investigations; maintaining records; representing the

organization at hearings as required.

• Maintains management guidelines by preparing, updating, and recommending company

policies and procedures including developing and writing a comprehensive Employee

M anual.

• Ensures compliance with all state and federal agencies for proper reporting and

correspondences for, child support, medical support orders, new hire and termination

reporting, unemployment, EEOC and labor board

• Ensures planning, monitoring, and appraisal of employee work results by t raining

managers to coach and discipline employees; scheduling management conferences with

employees; hearing and resolving employee grievances; counseling employees and

supervisors.

• Monitors and administers the company drug and alcohol policy by processing pre-

employment and random drug screening.

• Ensures safety implementation by assisting in reviewing safety standards and procedures,

administration of the company workers’ compensation program by streamlining the claim

management process.

• Ensures compliance and accuracy for all personnel files by conducting new hire orientation

and maintaining the proper forms and documentation required by state and federal laws

and or company policies.

• Maintains employee benefits programs (medical, dental, vision, life, ltd/std and 401(k)) and

i nforms employees of benefits by studying and assessing benefit needs and t rends;

recommending benefit programs to management; directing the processing of benefit

enrollment, changes, terminations, COBRA and claims and participating in the annual

renewal process.

• Provides support to all managers in the recruitment for all exempt, nonexempt and

temporary staff by posting job openings, reviewing resumes/applications and forwarding

applicable candidates for the interviewing process.

Professional Experience (cont.)

• Monitors and reviews the system of performance evaluations and continually develops as

necessary, ensuring that annual evaluations are carried out in a timely manner.

• Payroll processing for all hourly and salaried employees including payment of all payroll

t axes.

Diligent Delivery Systems, Houston, TX

2007 – Oct., 2012

HR Administrator reporting to Controller

• I mplementing standard procedures for hiring of employees and independent contractors

i ncluding insuring all documents required by both Federal and State laws are obtained at

t ime of hiring

• Distributing and updating Employee Manual and informing all employees regarding

changes or additions to company policies and procedures

• I nsuring all posters and employee notifications required by both Federal and State laws

a re present in all US office locations

• Recruiting for all open company positions around the country including creating and

posting job descriptions on various job boards and pre-screening applicants through phone

i nterviews and background checks.

• Employment verifications for both company employees and independent contractors

• Responding to all unemployment claims and administration of workers comp claims

• Administration of company group health/dental/life plan including participating in the

renewal process at the end of each policy year

• Administration of company 401(k) plan

• Administration of company commission and bonus plans for U.S. sales force

• Interface with corporate legal counsel providing documentation required for various

ongoing audits and legal actions

• Producing preliminary and final month end Profit & Loss statements, Balance Sheets, and

Cash Flow summaries for all company locations

• Assisting in all accounting functions including receivables and payables, bank and

corporate credit card reconciliations and general journal entries

• Assisting in semi-monthly multi state payroll and independent contractor payment

p rocessing

• Processing all quarterly and annual reports required by both Federal and State agencies

ATCO Development, Houston, TX

1996 – 2007

Accounting Associate reporting to Controller

• All phases of accounting including account receivable, accounts payable, inventory

management, and payroll through general ledger maintenance and Financial Statement

p reparation for commercial and residential properties as well as export division and stock

portfolio t ransactions

Professional Experience (cont.)

• Daily processing of sales orders, purchase orders, invoices, payables, deposits, and stock

t ransactions

• Daily maintenance of (5) bank accounts including operating, depository, payroll and (2)

money market investment accounts

• Weekly cash analysis and forecasting

• Bi-weekly payroll processing for salaried and hourly employees

• Monthly processing of statements and invoices for all commercial and residential tenants

and export division customers

• Monthly bank reconciliations

• Monthly preparation of financial statements for all divisions and preparation of

consolidated financial statements

• Quarterly preparation of consolidated financial statements

• Quarterly preparation of Federal and State unemployment & withholding tax reports

• Quarterly preparation of Workers Comp Insurance Premium Audit reports

• Maintenance of depreciation schedules for all company assets

• Annual W-2, W-4, and 1099 processing

• Annual Sales and Use Tax Return

Education

• Jan. 2011 Obtained PHR Certification recertified Feb. 2014

• 1986 – 1987 Texas Paralegal School

• Completed Paralegal Certification Program

• Areas of Study: Legal Research & Writing, Civil & Criminal Law & Procedures. Wills,

Estates & Trusts

• 1981- 1982 University of Houston

• Major: Marketing

• Areas of Study: Marketing, Business Management, Economics, COBOL, FORTRAN,

H istory, English, Biology

• 1980 – 1981 University of Tennessee

• Major: Marketing

• Areas of Study: Marketing, Business Management, Psychology

• 1979 – 1980 Weslayan College

• Major: Psychology

• Areas of Study: Psychology, History, English

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