Customer Service High School

CLAY GREGORY

**** *** **. *****, **********, Al *5212 C: 205-***-**** *************@*****.***

Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.

• Positive outlook • Energetic and driven • Flexible • Dependable PROFESSIONAL SUMMARY

SKILLS

• Excellent work ethic • Team building and training • Customer service WORK HISTORY

Factory Representative, 08/2012 to 05/2014 Desko international Inc. – Pelham, AL

• Maintained relationships with existing customers to review current services and expand sales opportunities. • Established relationships with new customers and set forth plans for using specific products and services desired.

• Finances: quoted pricing of products and services, credit terms, and other bid specifications. • Communicated with distributors and general contractors on a day to day basis. • Performed trainings and demonstrations of Desko manufactured products and services. General Manager, 08/2004 to 08/2012 ServiceStar – Springville, AL

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Increased management's effectiveness by recruiting, selecting, orienting, training, and disciplining employees.

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Assigned accountabilities; communicated values, strategies, and objectives; planned, monitored and appraised job results.

• Developed plans and financial opportunities; recommended objectives. • Established budgets, allocated resources, reviewed progress and made corrections as needed. • Communicated and reviewed plans and progress with corporate staff. •

Built company image by collaborating with customers and employees. EDUCATION

Business, 1996-1999 Itawamba Community College - Fulton, MS

High School Diploma: 1996 Tupelo High School - Tupelo, MS

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